Summary
Overview
Work History
Education
Skills
Timeline
Generic

NhyahNade Harris

Hollywood,FL

Summary

Diligent and dedicated professional with a strong work ethic, passion, and reliability. Accomplished in handling multiple priorities with a positive mindset. Eager to take on additional responsibilities to surpass client expectations and contribute to team objectives.

Overview

5
5
years of professional experience

Work History

Communications Operator -The Diplomat Beach Resort

Hilton
05.2023 - Current
  • Facilitated seamless room bookings and reservation modifications for guests on a timely basis.
  • Assisted management in streamlining communication processes within hotel departments, resulting in increased efficiency.
  • Operated switchboard and routed incoming calls to appropriate departments.
  • Assisted guest by providing knowledgeable responses to inquiries about the hotel.
  • Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.
  • Consistently responded to emails and phone calls promptly, adhering to professional Hilton standards.
  • Increased customer loyalty with exceptional communication skills and personalized service.

Neurologist Assistant

Y Brown MD, Private Practice
02.2022 - 05.2023
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Adhered to strict HIPPA Guidelines to protect patient privacy
  • Handled assignments independently with good judgement and critical thinking skills.
  • Collaborated with team members on various projects, fostering a cohesive office atmosphere.
  • Organized, maintained and updated information in computer databases.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Salon Receptionist

Ulta Beauty
05.2021 - 02.2022
  • Maintained a clean and organized front desk area, creating an inviting environment for clients upon arrival.
  • Answered questions and addressed, resolved, or escalated issues to management to satisfy customers.
  • Updated customer records and maintained accurate client information.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Enhanced customer satisfaction by promptly greeting clients and efficiently managing appointments.

Front Desk Receptionist

Mariott
04.2019 - 03.2020
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Collected room deposits, fees, and payments.
  • Resolved customer problems and complaints.
  • Coordinated and confirmed appointments and meetings.


Education

High School Diploma -

Hallandale High School
Hallandale Beach, FL
08.2020

Skills

  • Prompt Professionalism
  • Client-Centric
  • Dependability
  • Telephone etiquette
  • Detail Oriented
  • Office Administration
  • Adaptability
  • Communication in English & Spanish
  • Computer Skills

Timeline

Communications Operator -The Diplomat Beach Resort

Hilton
05.2023 - Current

Neurologist Assistant

Y Brown MD, Private Practice
02.2022 - 05.2023

Salon Receptionist

Ulta Beauty
05.2021 - 02.2022

Front Desk Receptionist

Mariott
04.2019 - 03.2020

High School Diploma -

Hallandale High School

Similar Profiles

CREATE PROFILE
NhyahNade Harris