Nia Ashley
Orlando,FL
Summary
Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
6
6
years of professional experience
Work History
Supervisor
Loews Hotels & Co
2021.05 - Current
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Created and managed project plans, timelines and budgets.
- Gained strong leadership skills by managing projects from start to finish.
- Managed time efficiently in order to complete all tasks within deadlines.
Sales Associate
Marshalls
2018.08 - 2020.12
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Master of Science - Cybercrime
University of South Florida
Tampa, FL05.2025
Bachelor of Science - Criminal Justice
University of Central Florida
Orlando, FL08.2022
Certification - Crime Scene Investigation
University of Central Florida
Orlando, FL08.2022
Certification - Criminal Profiling
University of Central Florida
Orlando, FL08.2022
Skills
- Interpersonal Communication
- Multitasking Abilities
- Schedule development
- Complex Problem-Solving
- Written Communication
- Problem-solving abilities
- Active Listening
- Excellent Communication
- Self Motivation
- Decision-Making
- Teamwork and Collaboration
- Microsoft Office
- Microsoft Word
- Computer Skills
- Customer Service
- Supervision and leadership
- Time management abilities
- Adaptability
- Continuous Improvement
- Operations Management
- Multitasking
- Team Collaboration
- Time Management
- Analytical Skills
- Attention to Detail
- Strategic Thinking
Timeline
Supervisor
Loews Hotels & Co
2021.05 - Current
Sales Associate
Marshalls
2018.08 - 2020.12
Master of Science - Cybercrime
University of South Florida
Bachelor of Science - Criminal Justice
University of Central Florida
Certification - Crime Scene Investigation
University of Central Florida
Certification - Criminal Profiling
University of Central Florida
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