Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.
Overview
6
6
years of professional experience
Work History
Jd Supervisor FT
Finish Line
03.2021 - Current
Helped meet changing demands by recommending improvements to business systems or procedures.
Evaluated employee performance and coached and trained to improve weak areas.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Mentored newly hired employees on operating equipment and safety and developed a training manual to use for reference.
Gathered, oranized , whatand input information into digiatal database.
Created layouts for the week and what tasks need to be completed. Making the schedule and handaling the registers at the begging as well as the end of the night
Front Desk
Kalu Ogbonnaya, M.D,.P.A
06.2020 - 08.2022
Greet and check in patients, and collect personal, medical, and insurance information
Verify insurance and assist with pre-authorizations
Collect payments
Schedule and Verify patient appointments
Clerical duties: answering phones, fax, scan and copying required documents
Obtain pre-authorization and referrals
Advanced medical terminology
Manage office and medical supply inventories
Assist the doctor with house calls and visits: check vital signs and update charts
Key Holder Supervisor
Adventure Kids
Sugar Land, TX
05.2017 - 11.2019
Kept store clean and organized to provide shoppers with pleasaant experience.
Managed store's stock inventory and ordered new merchandise to replenish low-stock items.
Trained and mentored new employees.
Completed store opening and closing procedures.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Counted out cash drawers and balanced totals.
Accepted and processed customer returns.
Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
Daycare Assistant
Adventure Kids Playcare
Katy , Tx
03.2020 - 10.2020
Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
Maintained effective schedule balance between rest periods, active play, and instruction.
Taught children to organize toys, wash hands, and share by leading by example.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Offered tutoring and mentoring to school-aged children in need of additional support.
Provided lunchtime assistance to monitor children, assist with eating and serve food.
Designed monthly activity schedules to balance play, rest and learning time.
Education
No Degree - Nursing
Houston Community College , Stafford, TX
08.2024
High School Diploma -
Stephen F Austin High School, Sugar Land, TX
06.2020
[3.5] GPA
Skills
File and Data Retrieval Systems
Patient Registration
Staff Management
Till Counting
Staff Training
Office support (phones, faxing, and filling)
CPR certified
Excellent communication skills
Timeline
Jd Supervisor FT - Finish Line
03.2021 - Current
Front Desk - Kalu Ogbonnaya, M.D,.P.A
06.2020 - 08.2022
Daycare Assistant - Adventure Kids Playcare
03.2020 - 10.2020
Key Holder Supervisor - Adventure Kids
05.2017 - 11.2019
Houston Community College - No Degree, Nursing
Stephen F Austin High School - High School Diploma,