NIA COBB
WILLIS,USA
Summary
Professional with Professional in travel management, equipped with comprehensive experience in planning and executing seamless travel arrangements. Proficient in handling travel logistics, ensuring efficiency, and addressing client needs. Known for fostering collaboration and achieving results in dynamic environments through flexibility.
Overview
15
15
years of professional experience
Work History
Government Travel Coordinator
CI Travel
06.2024 - Current
- Coordinate travel logistics, adhering to government regulations, and ensuring compliance with travel policies while providing excellent customer service
- Responsible for planning, booking, and managing travel itineraries for government personnel including government employees, officials, and other authorized travelers
- Provide travel options that align with budgetary constraints and policy guidelines adhering to government travel policies and regulations including flights, accommodations, rental cars, and other transportation
- Serve as the primary point of contact for travelers, providing support and guidance throughout the travel process
- Address traveler inquiries and resolve issues related to travel arrangements promptly and professionally remaining updated on changes in travel policies, per diem rates, and other relevant guidelines
- Maintain accurate records of travel expenses: Prepare and process travel authorizations, vouchers, and reimbursements in accordance with government standards
- Monitor vendor performance and resolve any disputes or issues that arise
Logistics Management Coordinator
NFI Industries
02.2022 - 06.2024
- Company Overview: NFI Industries is a supply chain solutions provider
- Determine areas of improvement that leads to cost reduction and company improvement reflected in the KPI metrics
- Analyze consolidation strategies and processes to enhance savings
- Increased consolidation by 20% in the second quarter with projected savings of $900,000 YTD
- Prepare and maintain financial spreadsheets in Excel to conduct open reports to manage revenue
- Create invoices to charge/credit accounts to the appropriate party to maintain all account status
- Negotiate contracts with carriers and client based on estimated volume
- NFI Industries is a supply chain solutions provider
General Manager
Prime Storage
12.2018 - 01.2022
- Performed daily administrative duties that consist of processing invoices for tenants and vendors
- Traveled between four different properties, ensuring that all the operational procedures are completed
- Communicated with District and Regional managers to follow up with the management summary for weekly and quarterly progress
- Maintained each property to the standards of the company and township’s codes and procedures were maintained
- Responsible for daily bank deposits
- Completed account audits to ensure payments are successfully processed
- Conducted studies for market trends to create competitive prices to advertise to boost sales
Creative Director
Parker Eighty8
07.2018 - 12.2020
- Trend forecasted and researched vendors to provide quality product at the brand’s budget to maintain targeted price point and profit margin
- Created digital line sheets for collections
- Collaborated with vendors as Josephine Valarie footwear, resulting in increased traffic to vendor’s website
- Purchased inventory from wholesale vendors for resale to generate the maximum profit
- Created ecommerce store and social media to provide multiple streams of marketing while focusing on the brand’s target market
- Studied buyer’s behavior and created promotional sales to boost engagement metrics
Operations Manager
The Courtyard by Marriott at the Navy Yard
12.2013 - 09.2017
- Managed Front Desk, Human Resources, Events, Food Service and Housekeeping staff members to achieve daily operational tasks are carried out
- Onboarded new associates through orientation to ensure proper procedures were followed, resulting in higher customer service scores in guest reviews
- Effectively schedule associates based on the hotel’s occupancy and demand across all departments
- Process weekly payroll for all associates fixing any error as needed
- Gave quarterly reviews of associate’s performances to maintain performance expectations and strengthen weakness
- Reviewed, analyzed, and interpreted charges on guest accounts and hotel reports to ensure proper charges and credit card authorizations were posted to each account
- Audit financial reports daily, monthly, and quarterly and investigated any discrepancies, ending with all reports being balanced
Women’s Team Lead/Visual Merchandiser
Urban Outfitters
06.2009 - 04.2012
- Lead the entire women's team in daily and weekly objectives
- Maintained solid product knowledge in all aspects of customer service
- Assisted with floor moves, merchandising and window display
- Consistently met and exceeded sales plans and expectations
Education
BACHLEOR OF SCINECE - FASHION DESIGN
The Art Institute of Philadelphia
Philadelphia, PA06.2010
Skills
- Adobe Photoshop
- Visual Merchandising
- Adobe Illustrator
- Customer Service Advocate
- Word
- Excel
- Outlook
- PowerPoint
- Hospitality
- Training and coaching
- Itinerary Creation
- Vendor negotiation
- Travel Research and Planning
- Client Relationship Building
- Retail Sales
- Client Relations
- Regulations and compliance
- Reservations Management
Timeline
Government Travel Coordinator
CI Travel
06.2024 - Current
Logistics Management Coordinator
NFI Industries
02.2022 - 06.2024
General Manager
Prime Storage
12.2018 - 01.2022
Creative Director
Parker Eighty8
07.2018 - 12.2020
Operations Manager
The Courtyard by Marriott at the Navy Yard
12.2013 - 09.2017
Women’s Team Lead/Visual Merchandiser
Urban Outfitters
06.2009 - 04.2012
BACHLEOR OF SCINECE - FASHION DESIGN
The Art Institute of Philadelphia
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