Lead Service Associate
Rite Aid
Clifton Heights, PA
08.2024 - Current
Customer Service.
- Assisted customers by finding solutions to complaints, concerns, and inquiries.
- Provided excellent customer service by greeting customers in a friendly manner and responding to inquiries promptly.
- Provided customer service, including cashiering, merchandising, and restocking shelves.
- Assisted with customer requests and answered questions to improve satisfaction.
Store Operations.
- Used Point of Sale register system to complete transactions.
- Completed assigned tasks within established time frames.
- Supervised bank deposits and security procedures to support store opening and closing.
- Performed daily banking duties such as deposits and withdrawals of funds from registers.
- Managed key holder responsibilities, such as opening and closing the store, and setting alarms.
- Assisted in general housekeeping to maintain store image.
- Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
- Verified accuracy of register tills at beginning and end of shift.
- Reconciled daily sales receipts against cash drawer for accuracy.
- Counted and balanced registers.
