Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nia Davis

Las Vegas,USA

Summary

Dynamic professional excelling in customer service and complex problem solving. Adept at multitasking and training new employees, I consistently improved workflow and compliance. Bilingual and proficient in Microsoft applications, I thrive in fast-paced environments, driving productivity and enhancing customer satisfaction.

Overview

10
10
years of professional experience

Work History

Homeschool Teacher

Homeschool Teacher
Las Vegas, NV
05.2022 - Current
  • Created a curriculum based on age appropriateness and nurturing a love of education.
  • Schedule based activities including creative and logical lessons.
  • Implementing learning through play and interests of the child.
  • Researching child development and productive ways to teach problem solving and emotional control.
  • Organization of instruments used for different activities and class lessons.

Supervisor

Pharmaxtracts (CBD)
Las Vegas, NV
10.2019 - 04.2022
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Maintained compliance with company policies, objectives, and productivity goals.
  • Trained newly hired employees on operating equipment and safety and developed guided training sheets and signage for extra help and quick reminders.
  • Maintained inventory assets and made reports.

Administrative Assistant

Villa Garden Retirement Care Community
Pasadena, CA
01.2019 - 10.2019
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Delivered excellent customer service through prompt responses to client inquiries and addressing concerns effectively.
  • Improved document organization and ensured accurate record-keeping with diligent data entry.

Pharmacy Technician

Walgreens
Pasadena
08.2016 - 09.2019
  • Answered incoming phone calls and problem solved for customers, healthcare providers, and doctor’s offices.
  • Enhanced pharmacy workflow by efficiently medication dispensing, labeling, and packaging.
  • Training newly hired employees and informed them of safety and HIPAA regulations.
  • Calculated prescriptions in correspondence with dosage and days according to doctor’s orders.

Sales Supervisor

Sunglasses Hut
West Orange, NJ
06.2015 - 07.2016
  • Boosted sales revenue by implementing effective sales strategies.
  • Maintained expert customer service consistently as well as during high stress or busy situations.
  • Handled cash transactions while adhering to company regulations.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Accomplished being top sales for the duration of my employment.

Education

Associate Degree -

Essex County College
NJ
05.2016

High School -

Alhambra High School
CA
05.2015

Skills

  • Customer Service Aptitude
  • Proficient Multitasking Abilities
  • Complex Problem Solving
  • Clear & Effective Communication
  • Sales Experience
  • Bilingual
  • Microsoft Applications Capability
  • Adept at Learning New Concepts/Responsibilities

Languages

Spanish

Timeline

Homeschool Teacher

Homeschool Teacher
05.2022 - Current

Supervisor

Pharmaxtracts (CBD)
10.2019 - 04.2022

Administrative Assistant

Villa Garden Retirement Care Community
01.2019 - 10.2019

Pharmacy Technician

Walgreens
08.2016 - 09.2019

Sales Supervisor

Sunglasses Hut
06.2015 - 07.2016

Associate Degree -

Essex County College

High School -

Alhambra High School

Similar Profiles

CREATE PROFILE