Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nia Dorsey

Honolulu

Summary

Driven and personable, with a track record of enhancing customer experience at Mala Market through effective communication and food presentation skills. Excelled in roles requiring reliability and the ability to maintain cleanliness, achieving a significant improvement in customer satisfaction. Skilled in using technology to understand client preferences, boosting sales and member retention at Body Balance Hawaii.

Overview

4
4
years of professional experience

Work History

Cafe Server | Keyholder | Shift Lead

Mala Market
06.2022 - Current

To assist customers in a positive and friendly manner.Handle and serve food as well as beverages.Utilize customer service skills to expand business. Provide alternative supervision when the manager is not in store in order to keep a collaborative effort and the business operating correctly. Sustain sanitation and freshness of food and restaurant.

Membership Specialist

Body Balance Hawaii
05.2022 - 06.2024

Maximize sales by building genuine and productive relationships with clients. Utilizing technology to better understand client’s previous purchases and preferences , in order to lead them to desired intention .Being exceedingly familiar in membership material and capable of giving and clarifying requested information.Ensure cleanliness of workspace and equipment daily.

Cafe Server

SUBWAY®Restaurants
01.2021 - 05.2023

To greet and serve customers in a cheerful,helpful fashion. To become familiar with consistent customers and their orders to create a welcoming, comfortable environment. prepare and serve food in a timely manner. handled register , cash and card transactions , along with distributing gratuity amounts to each associate. Keep cafeteria and employee areas hygienic constantly.

Education

Graduated With Honors And 3.35 GPA -

Henry J Kaiser Highschool
Honolulu, HI

Hawaii Institute of Hair Design
Honolulu, HI

Skills

  • Reliability and punctuality
  • Food presentation
  • Cleanliness maintenance
  • Patience and empathy
  • Effective communication skills

Timeline

Cafe Server | Keyholder | Shift Lead

Mala Market
06.2022 - Current

Membership Specialist

Body Balance Hawaii
05.2022 - 06.2024

Cafe Server

SUBWAY®Restaurants
01.2021 - 05.2023

Graduated With Honors And 3.35 GPA -

Henry J Kaiser Highschool

Hawaii Institute of Hair Design
Nia Dorsey