Nia Dorsey
Honolulu
Summary
To achieve a position in the customer service field that will enhance my knowledge, communication, and customer service skills to create a path of upward mobility.
Overview
5
5
years of professional experience
Work History
Membership Specialist | Keyholder
Body Balance
05.2022 - Current
- MAXIMIZE SELLS BY BUILDING GENUINE AND PRODUCTIVE RELATIONSHIPS WITH EACH CLIENT. UTILIZING TECHNOLOGY TO BETTER UNDERSTAND CLIENT’S PREVIOUS PURCHASES AND PREFERENCES , IN ORDER TO LEAD THEM TO DESIRED INTENTION . BEING EXCEEDINGLY FAMILIAR IN MEMBERSHIP MATERIAL AND CAPABLE OF GIVING AND CLARIFYING REQUESTED INFORMATION. ENSURE CLEANLINESS OF WORKSPACE AND EQUIPMENT DAILY.
Cafe server | Keyholder | Shift lead
Mala Market
06.2022 - 03.2025
- TO ASSIST CUSTOMERS IN A POSITIVE AND FRIENDLY MANNER. HANDLE AND SERVE FOOD AS WELL AS BEVERAGES. UTILIZE CUSTOMER SERVICE SKILLS TO EXPAND BUSINESS. PROVIDE SUPERVISION WHEN THE MANAGER IS NOT IN STORE IN ORDER TO KEEP A COLLABORATIVE EFFORT AND THE BUSINESS OPERATING CORRECTLY. SUSTAIN SANITATION AND FRESHNESS OF FOOD AND RESTAURANT.
Cafe server
Subway
01.2021 - 05.2022
- TO GREET AND SERVE CUSTOMERS IN A CHEERFUL, HELPFUL FASHION. TO BECOME FAMILIAR WITH CONSISTENT CUSTOMERS AND THEIR ORDERS TO CREATE A WELCOMING, COMFORTABLE ENVIRONMENT. PREPARE AND SERVE FOOD IN A TIMELY MANNER. HANDLED REGISTER , CASH AND CARD TRANSACTIONS , ALONG WITH DISTRIBUTING GRATUITY AMOUNTS TO EACH ASSOCIATE. KEEP CAFETERIA AND EMPLOYEE AREAS HYGIENIC CONSTANTLY.
Education
Highschool - undefined
Henry J Kaiser
01.2023
Skills
- Partnership development
- Promotional planning
- Effective communication
- Cross-functional collaboration
- Delegation and multitasking
Timeline
Cafe server | Keyholder | Shift lead
Mala Market
06.2022 - 03.2025
Membership Specialist | Keyholder
Body Balance
05.2022 - Current
Cafe server
Subway
01.2021 - 05.2022
Highschool - undefined
Henry J Kaiser
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