Nia Figueroa
Adelanto,CA
Summary
Healthcare professional with proven ability to deliver exceptional patient care and support to medical teams. Committed to maintaining high standards and achieving results, while adapting to changing needs and collaborating effectively with colleagues. Known for strong organizational skills and reliable performance in demanding environments.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Nurse Assistant
Desert Valley Medical Group
10.2024 - 12.2024
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Supported patient mobility by transferring them from bed to chair or other locations using proper lifting techniques, reducing the risk of injury for both patients and staff members alike during such activities.
- Assisted patients with activities of daily living, promoting independence and dignity.
- Maintained accurate documentation of patient records, contributing to efficient communication among healthcare team members.
- Improved patient care by assisting nurses with daily tasks and providing compassionate support to patients.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Caregiver
In Home
10.2022 - 03.2023
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
Cashier
El Pollo Loco
05.2021 - 09.2022
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Set up new sales displays each week with fresh merchandise.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Cashier
Bakers Drive Thru
08.2020 - 02.2021
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
Mojave River
Victorville, CA06-2022
Skills
- Vital signs monitoring
- Patient care
- Privacy and confidentiality
- Time management
- Problem-solving
- Strong ethics
- Customer service
- Customer assistance
- Cleaning and sanitizing
- Team collaboration
- Written and verbal communication
Certification
- CPR / AED / First-Aid (Adult / Child / Infant / Choking) - 09/25/2024-09/25/2026
- San Bernardino County Food Handlers Training, StateFoodSafety - 02/17/2024- 02/17/2027
Timeline
Nurse Assistant
Desert Valley Medical Group
10.2024 - 12.2024
Caregiver
In Home
10.2022 - 03.2023
Cashier
El Pollo Loco
05.2021 - 09.2022
Cashier
Bakers Drive Thru
08.2020 - 02.2021
High School Diploma -
Mojave River
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