Nia Goode Mayo
Cincinnati,OH
Summary
Procurement and operations professional with experience managing high-volume competitive solicitations, vendor negotiations, and contract administration in the public-sector environment. Proven track record executing 100+ RFx solicitations, managing supplier relationships, and achieving $70k+ in cost savings through strategic sourcing. Skilled in compliance-driven operations, payroll administration, and handling sensitive employee and healthcare-related data under strict confidentiality standards. Recognized with a nomination for Administrative Employee of the Year at SORTA/Metro in 2024.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Payroll Specialist
SORTA/Metro
03.2021 - 08.2022
- Processed biweekly payroll for large public transportation staff.
- Audited payroll entries for compliance and accuracy.
- Assisted employees with pay, benefits and workers’ compensation cases, requiring sensitive communication and confidential records handling.
- Volunteered in the Workers’ Compensation department, assisting with claims processing, employee communication, and maintaining related documentation.
- Maintained strict confidentiality in handling sensitive employee and medical-related data.
Administrative Services (HUB Support)
DHL Express
04.2018 - 01.2019
- Prepared purchase requisitions, RFQs, and purchase orders supporting hub operations.
- Maintained spreadsheets tracking vendor transactions exceeding $500 million.
- Processed invoices and verified shipment documentation.
Office Manager
Mayo Home for Youth Development
05.2015 - 04.2018
- Managed office operations, onboarding, and scheduling.
- Supervised staff training and maintained confidential records.
Education
A.A.B. - Marketing
Cincinnati State Technical and Community College
Cincinnati, OH05-2017
High School Diploma - undefined
Western Hills University High School
Cincinnati, OH05-2012
Skills
- Strategic Sourcing & Procurement
- RFx Development (RFP, RFQ, RFI)
- Vendor Negotiation & Contract Management
- Supplier Diversity & Compliance
- Budget Forecasting & Cost Reduction
- Payroll Administration
- Workers’ Compensation Support
- ERP/ SaaS Procurement Systems
- Microsoft Excel (Data Tracking & Reporting)
- Confidential Data & HIPAA Compliance
Certification
- Procurement Negotiations Certification (Jan ‘24) - NASPO/Procurement U
- Procurement Terms & Conditions Certification (Jan ‘24) - NASPO/Procurement U
- Creative Problem-Solving Certification (Feb ‘24) - NASPO/Procurement U
- Evaluation of Value Certification (Feb ‘24) - NASPO/Procurement U
- HIPAA Certification (Sept ‘25) - North American Learning Institute (NALI)
Timeline
Payroll Specialist
SORTA/Metro
03.2021 - 08.2022
Administrative Services (HUB Support)
DHL Express
04.2018 - 01.2019
Office Manager
Mayo Home for Youth Development
05.2015 - 04.2018
High School Diploma - undefined
Western Hills University High School
A.A.B. - Marketing
Cincinnati State Technical and Community College