Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nia Gray

DeSoto,TX

Summary

Dynamic and results-oriented professional with extensive experience in customer service and financial planning, notably at Chick-fil-A. Excelled in employee training and leveraging digital tools, enhancing team performance and operational efficiency. Demonstrated exceptional time management and effective communication, achieving significant improvements in customer satisfaction and regulatory compliance.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Finance Assistant

Zion Apostolic Temple Church
Dallas, TX
01.2020 - Current
  • Aided in crafting comprehensive financial plans.
  • Monitored organizational expenditures.
  • Verified monetary amounts to maintain precise records.
  • Leveraged digital tools for document management.
  • Examined and confirmed envelope cash amounts to ensure proper documentation.
  • Validated accuracy of check numbers between system records and physical checks.
  • Processed payments received from customers in an accurate and timely manner.
  • Received and recorded cash, checks and transfers.
  • Recorded debit, credit and account transactions in computer spreadsheets and databases.
  • Maintained a record of all financial transactions, ensuring accuracy and completeness.
  • Oversaw visitor interactions and streamlined appointment scheduling.

Team Member/Trainer

Raising Cane's
Arlington, TX
10.2023 - 08.2024

Welcomed arriving guests warmly.

Processed customer orders.

Ensured accuracy in orders by verifying details and fulfilling refreshment requests promptly.

Executed billing processes accurately while performing cashier responsibilities.

Managed movement and placement of heavy items with a weight capacity of up to 50 pounds.

Performed duties involving twisting, stooping, and similar movements.

Managed operations demanding efficient access to elevated areas.

Fostered effective collaboration using advanced verbal and written communication abilities.

Demonstrated adherence to assigned work schedules.

Maintained cleanliness of tables, floors, and dining areas.

Managed order and payment transactions effectively.

Maintained proper safety procedures in all aspects of food preparation.

Skilled in managing multiple tasks simultaneously.

Ensured rapid and pleasant customer interactions.

Facilitated cooperative efforts among Crewmembers for enhanced performance.

Demonstrated ability to maintain performance in demanding settings.

Aligned with Raising Cane’s culture by diligently balancing work and enjoyment.

Demonstrated strong initiative in driving project success.

Implemented operational procedures in alignment with corporate regulations.

Team Member/Trainer

Chick-fil-A
Waxahachie, TX
09.2021 - 09.2023

Welcomed arriving guests warmly.

Processed customer orders.

Ensured accuracy in orders by verifying details and fulfilling refreshment requests promptly.

Executed billing processes accurately while performing cashier responsibilities.

Managed movement and placement of heavy items with a weight capacity of up to 50 pounds.

Performed duties involving twisting, stooping, and similar movements.

Managed operations demanding efficient access to elevated areas.

Fostered effective collaboration using advanced verbal and written communication abilities.

Demonstrated adherence to assigned work schedules.

Maintained cleanliness of tables, floors, and dining areas.

Managed order and payment transactions effectively.

Maintained proper safety procedures in all aspects of food preparation.

Skilled in managing multiple tasks simultaneously.

Ensured rapid and pleasant customer interactions.

Facilitated cooperative efforts among Crewmembers for enhanced performance.

Demonstrated ability to maintain performance in demanding settings.

Education

High School Diploma -

Waxhachie High School
Waxahachie, TX
05-2023

Associate of Science -

Navarro College
Corsicana, TX
05-2023

Some College (No Degree) - Patient Care Technician

Methodist Health System-Education
Dallas

Skills

  • Employee training
  • Digital tools
  • Financial planning
  • Data analysis
  • Regulatory compliance
  • Customer service
  • Time management
  • Effective communication
  • Safety procedures

Certification

  • Patient Care Technician Certification
  • Basic Life Support(BLS) Certificate

Timeline

Team Member/Trainer

Raising Cane's
10.2023 - 08.2024

Team Member/Trainer

Chick-fil-A
09.2021 - 09.2023

Finance Assistant

Zion Apostolic Temple Church
01.2020 - Current

High School Diploma -

Waxhachie High School

Associate of Science -

Navarro College

Some College (No Degree) - Patient Care Technician

Methodist Health System-Education
Nia Gray