Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Nia Hale

Cumming,GA

Summary

Committed to ensuring customer satisfaction by providing exceptional service and a welcoming environment to all passengers. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively and safely.

Overview

8
8
years of professional experience
1
1
Certification

Work History

FLIGHT ATTENDANT

SKYWEST AIRLINES
04.2022 - Current
  • Delivered exceptional customer service to every passenger by creating a welcoming, safe and positive environment on each flight
  • Increased customer loyalty through personalized interactions, promptly attending to concerns, and problem solving effectively
  • Supported team morale through effective communication skills that fostered cooperation among diverse crew members under various circumstances.
  • Maintained excellent attendance record. Consistently arriving to work on time and getting flights out as scheduled

CASHIER

HIKARI BOTANICAL CAFÉ
11.2021 - 03.2022
  • Provide positive customer experience with friendly and courteous service
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

SHIPPING CLERK

STAMPS STORE FIXTURES
04.2017 - 03.2022
  • Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
  • Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
  • Consistently met customer satisfaction goals through diligent attention to detail and commitment to delivering high-quality service in every shipment handled.
  • Participated in regular safety training sessions, maintaining a secure working environment for all team members.

RIDESHARE DRIVER

UBER
03.2017 - 03.2022

Education

HIGH SCHOOL DIPLOMA -

GOLDENVALLEY HIGH SCHOOL
MERCED, CALIFORNIA
2013

Skills

  • Flexible and punctual
  • Safety and customer service oriented
  • Clear and effective communication
  • Service standard driven

Certification

  • Food Handlers
  • Federal Aviation Administration

Timeline

FLIGHT ATTENDANT

SKYWEST AIRLINES
04.2022 - Current

CASHIER

HIKARI BOTANICAL CAFÉ
11.2021 - 03.2022

SHIPPING CLERK

STAMPS STORE FIXTURES
04.2017 - 03.2022

RIDESHARE DRIVER

UBER
03.2017 - 03.2022

HIGH SCHOOL DIPLOMA -

GOLDENVALLEY HIGH SCHOOL

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