NIA HENDERSON

• Operate MS PowerPoint, MS Outlook
• Performs unloading, loading, staging & warehousing of cartons, practicing safe & secure procedures & following proper material handling methods for maximum productivity
• Safely operates manual and mechanical equipment according to procedures
• Completes all documentation neatly and accurately and reports any errors found to Department Supervisor
• Verifies purchase order, location numbers, case pack quantities and other information prior to receiving

• Accurately resolve issues related to service, billing, payments, and collections
• Handle customer interactions (calls, chats, emails) in a fast-paced environment
• Explain bills and product features clearly.
• Troubleshoot basic problems and seek higher support if needed.
• Build customer confidence and loyalty by resolving issues.

• Receive and sort inventory

• Get customers orders ready for delivery

• Use technology like scanners, computers, and handheld printers

• Sort packages to adhere to warehouse standards
• Fulfill customers’ orders – picked sorted, loaded and unloaded orders
• Restock all products and merchandise to maintain an organized warehouse

• Complete cleaning tasks - Mopped floors, vacuumed, emptied trash cans, and cleaned surfaces
• Restock towels and napkins, refill soaps dispensers
• Greet in guests
• Answer calls from clients / assists with inquiries and issues

• Prioritize daily workflow, answering the phones, and responded to inquires
• Maintain the calendar, scheduled appointments
• Greet and welcome guests to provide them with a positive experience
• Operated through MS outlook , MS word , PowerPoint
• Washed and folded towels, to maintain a clean environment
• Restocked towels, tissues, and refilled soap dispensers

• Receive orders, and answer questions with full knowledge of the menu
• Restock dishes, boxes, napkins and condiments to maintain clean work area
• Serve customers with a high level of professionalism
• Answer upcoming customer calls

• Assist customers by escorting them to the racks, answered questions about merchandise, products and services
• Accurately processed customer transactions, and maintained cash drawer
• Examine inventory to ensure accurate count while restocking products