Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nia Macay

Summary

Dynamic and adaptable, with a proven track record with Coach Mark Hansen at Stonegate country club in Davis, for enhancing team performance and fostering a positive culture. Excelled in roles requiring strong communication, public speaking, and customer service skills. Achieved significant improvements in client satisfaction and team efficiency through innovative coaching techniques and effective conflict resolution. Knowledgeable Individual with solid background in creating high-quality beverages and providing exceptional customer service. Consistently recognized for maintaining clean and efficient work environment, contributing to team success. Demonstrated abilities in managing inventory and cash handling, and with deep familiarity of espresso machine, blender and coffee maker operations. Customer-oriented candidate recognized for delivering high-quality service to promote cafe's culture, values and mission. Consistently receives excellent feedback and praise from customers.

A hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

2025
2025
years of professional experience

Work History

Assistant Tennis Coach

Phil Cello
  • Taught proper physical conditioning for maximum endurance, health, and safety.
  • Mentored junior coaches in developing their skills and knowledge, contributing to a stronger overall coaching team.
  • Ensured a safe and supportive environment for players by enforcing team rules and promoting sportsmanship.
  • Enhanced overall team performance by providing ongoing support to the head coach in strategy development, practice planning, and player evaluations.
  • Contributed to positive team culture by encouraging open dialogue about strengths, weaknesses, goals, and expectations among players.
  • Offered constructive feedback to clients to help reach goals.
  • Developed relationships with clients to provide ongoing support and encouragement.

Tbar

Cecelia
07.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Organized and detail-oriented with a strong work ethic.

Tennis Coach

Mark Hansen
06.2024 - 08.2024
  • Explained and demonstrated basic tennis techniques to team members.
  • Challenged athletes by consistently using positive reinforcement and gentle criticism.
  • Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.
  • Promoted sportsmanship among players by modeling respectful behavior on the court and during competitions.

Starbucks Barista

Target
02.2023 - 08.2023
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Maintained regular and consistent attendance and punctuality.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.

Education

MBA - Business Administration

Jessup University
Rocklin, CA
08-2027

Skills

  • Strong communication skills
  • Public speaking confidence
  • Community outreach involvement
  • Conflict resolution
  • Efficient time management
  • Attention to detail
  • Multitasking Abilities
  • Reliability
  • Customer service
  • Active listening
  • Adaptability and flexibility
  • Self motivation

Timeline

Tbar

Cecelia
07.2024 - Current

Tennis Coach

Mark Hansen
06.2024 - 08.2024

Starbucks Barista

Target
02.2023 - 08.2023

Assistant Tennis Coach

Phil Cello

MBA - Business Administration

Jessup University
Nia Macay