Summary

Overview

Work History

Education

Skills

Additional Information

Timeline

Nia Manur

Kent,WA

Summary

Hardworking and passionate job seeker with strong organizational skills. Detail-driven accounting professional experienced in examining and analyzing accounting records, financial statements and financial reports to assess accuracy and compliance with generally accepted accounting principles and standards. Proven to analyze accounting processes, identify deficiencies and formulate and implement corrective action plans to achieve compliance and mitigate risk.

Overview

years of professional experience

Work History

Warehouse Associate

Amazon Warehouse

07.2022 - Current

Prepared orders for shipment by picking, packing, and labeling merchandise
Checked packages and merchandise for damage and notified vendors
Worked safely around moving machinery
Assembled orders and packed items for shipment, conveying orders to shipping personnel

Call Center Customer Service Representative

Alaska Airlines

09.2022 - 12.2022

Verifies availability of space, confirms reservations and makes appropriate changes to reservations and tickets
Perform variety of guest service functions via multiple channels
Handle guests’ questions, complaints, and inquiries with highest degree of courtesy and professionalism to resolve issues with first interaction resolution
Assist guests with technical website and mobile navigation needs first interaction resolution
Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings

Accounts Receivable Intern

Insulation contractors

02.2022 - 03.2022

Prepared and mailed invoices to customers, processed payments, and documented account updates.
Submitted cash and check deposits and generated cash receipts to record money received.
Developed and maintained positive relationships with clients to maximize collections.
Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
Negotiated payment arrangements with customers to establish timely receipt of payments.

Accountant

Upwork.com

11.2020 - Current

Recorded transactions in QuickBooks, and mailed invoices to customers 2 times per month
Maintain bookkeeping databases and spreadsheets, updating information as needed
Communicate with previous clients and customers to request and arrange payment plans
Collect payment from customers and accurately record it into system.
Gathered financial information, prepared documents, and closed books.

Front Desk Agent

Days Inn

08.2018 - 03.2019

Work with other staff to ensure that all guest rooms meet hotel standards and accommodate any special client needs
Manage online, phone and in-person room reservations.
Collected room deposits, fees, and payments.
Used internal software to process reservations, check-ins and check-outs.
Maintained clean and organized front desk areas to uphold polished company image.
Responded swiftly to room requests and other inquiries made via establishment website, email, or phone.
Developed and maintained positive relationships with guests for satisfaction.

Retail Associate

Banana Republic

01.2018 - 08.2018

Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Maintained clean sales floor and straightened and faced merchandise.
Greeted customers, helped locate merchandise, and suggested suitable options.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Helped customers complete purchases, locate items, and join reward programs.
Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.