Nia Mcghee
Recpectist
Houston,TX
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Motivated Job Title offering valuable contributions in all facets of administrative activities derived from diverse, Number-year background. Recognized for exemplary time management, organization, prioritization and work ethic.
Overview
25
25
years of professional experience
4
4
years of post-secondary education
Work History
Receptionist
Dr. Bruce Mattson D.D.S
Houston, TX
05.2009 - 11.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients and updated client records.
- Provided callers with address, directions, company website and related information.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Maintained confidentiality of information regarding clients and company.
- Kept reception area clean and neat to give visitors positive first impression.
- Scheduled and confirmed appointments and meetings for senior management team.
- Provided clerical support to company employees by copying, faxing and filing documents.
Vision Center Associate
Super Walmart
Houston, TX
11.2002 - 05.2009
- Prepared patients for eyesight examinations by noting family medical histories, discussing vision problems and concerns and verifying insurance provider coverage.
- Recommended specific frames, lenses and lens coatings to suit client needs.
- Answered telephone calls to schedule eye exams and answer pre-screening questions or inquiries.
- Utilized Software to prepare work instructions and orders for fabricating eyeglasses and grinding lenses.
- Explained benefits and features of available current eyewear to meet patient needs and preferences.
- Used Type measuring devices to measure clients' temple length, bridge and eye size, vertex distance, pupillary distance and optical centers of eyes.
- Administered anesthetic drops and positioned patients for successful laser treatment procedures.
- Provided clerical and administrative assistance to maintain optimal patient flows.
Receptionist
Dr.Abdrea Gaddis
Merdian, MS
08.1993 - 09.2001
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed multiple tasks and met time-sensitive deadlines.
- Confirmed appointments, communicated with clients and updated client records.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Associate Degree Science Arts - Liberal Arts And General Studies
Houston Community College
Houston, TX 08.2005 - 05.2009
Skills
Customer and client relations
Office administration
Correspondence distribution
Professional demeanor
Customer/Client relations
Bookkeeping
Administrative support
Sorting and labeling
Telephone skills
Scheduling
Business administration
Organization skills
Time management
Multi-line Telephone Systems
Database administration
Accomplishments
- Awarded "Employee of the Month" for delivering outstanding administrative support.
- Increased office productivity Number% by implementing numerous process improvements.
Timeline
Receptionist
Dr. Bruce Mattson D.D.S
05.2009 - 11.2019
Associate Degree Science Arts - Liberal Arts And General Studies
Houston Community College
08.2005 - 05.2009
Vision Center Associate
Super Walmart
11.2002 - 05.2009
Receptionist
Dr.Abdrea Gaddis
08.1993 - 09.2001