Nia Ross
Zachary,Louisiana
Summary
Experienced administrative team member with a good understanding of sales, customer relations, and enrollment coordination. Highly organized, resourceful, and hardworking with good relationship-building and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Skillful in organizing appointments and files. Knowledgeable about writing reports, preparing applications, and updating Google spreadsheets.
Overview
7
7
years of professional experience
Work History
Regional Enrollment Coordinator
Idea Innovation/ Bridge School
2023.09 - Current
- Assisted in the planning and execution of on-campus events, promoting a positive campus culture for both new and returning students.
- Helped students complete applications and navigate admissions processes.
- Reached out to applicants via calls, texts, emails and social media.
- Conducted informative presentations at community events, boosting awareness of available programs and resources.
- Guided students through application processes, ensuring all required documentation was submitted accurately and on time.
Co-Teacher
Idea Innovation School
2022.08 - 2023.09
- Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Implemented differentiated instruction techniques to accommodate diverse learning styles and abilities within the classroom.
- Utilized data-driven decision-making processes to inform instructional strategies and improve overall student achievement levels in the classroom.
Part-time Remote Sales/Customer Service
Pestco Solutions LLC
2021.08 - 2023.08
- Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
- Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.
- Provided exceptional service to clients, fostering strong relationships and repeat business.
Cake Decorator/ • Baker
Rouses Markets
2021.12 - 2022.07
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Enhanced customer satisfaction by designing and executing visually appealing customized cake orders.
- Improved bakery sales by creating innovative cake designs for holidays and special events.
Caregiver • Nutritionist • Meal Prep
Greater Fellowship/Sitting Angels Home Care
2017.06 - 2021.12
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
Senior Health Care • Homecare • Meal Prep • Mental Health Caregiver
Wilkinson’s Care Giving Center
2018.06 - 2020.10
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Documented detailed daily reports on each client's progress, informing adjustments in care plans when necessary.
Education
High School -
Madison Preparatory School
Baton Rouge, LA05.2017
College, Senior Class 2025 - Significant - Health and Nutrition
Southeastern University
Hammond, LA05.2025
Skills
- Sales
- Event Planning
- Google Suite
- Microsoft spreadsheet
- Strong Organization
Communication Skills
I have a strong track record of successfully managing multiple challenging tasks and quickly adapting to new information. I thrive in fast-paced, high-pressure environments, and my proficiency in Microsoft Excel, Windows spreadsheets, and Google Suite makes me a reliable candidate.
References
Upon request
Timeline
Regional Enrollment Coordinator
Idea Innovation/ Bridge School
2023.09 - Current
Co-Teacher
Idea Innovation School
2022.08 - 2023.09
Cake Decorator/ • Baker
Rouses Markets
2021.12 - 2022.07
Part-time Remote Sales/Customer Service
Pestco Solutions LLC
2021.08 - 2023.08
Senior Health Care • Homecare • Meal Prep • Mental Health Caregiver
Wilkinson’s Care Giving Center
2018.06 - 2020.10
Caregiver • Nutritionist • Meal Prep
Greater Fellowship/Sitting Angels Home Care
2017.06 - 2021.12
High School -
Madison Preparatory School
College, Senior Class 2025 - Significant - Health and Nutrition
Southeastern University
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