Nia Scott-Hamilton, APHR

Human Resources Leadership and Operational Management

• Orchestrate HR policies and operational systems nationwide, ensuring seamless delivery of human resources, benefits, payroll, and support systems. Manage insurance and compliance effectively.
• Coordinate with finance and operations teams on personnel-related financial management, supporting strategic HR initiatives and projects to promote operational excellence and compliance.

Payroll and Benefits Administration

• Administer payroll and benefits to guarantee accurate and timely staff payment.
• Oversee open enrollment and analyze benefits packages to meet staff needs in alignment with federal, state, and local employment laws.

Legal Compliance and Risk Management

• Initiates legal and insurance compliance by collaborating with attorneys and risk mitigation partners. Ensure organizational and consultant coverage, managing labor filings and insurance requirements diligently.

Talent Management and Culture Enhancement

• Lead talent management processes, including recruitment, onboarding, performance management, and staff development. Align these processes with organizational culture to enhance employee engagement and professional growth.
• Act as a culture bringer, fostering a positive, inclusive work environment through initiatives that support staff well-being, engagement, and development. Ensure all staff are informed of HR policies and procedures.

Policy and Procedure Development

• Implement and update the employee manual/handbook to ensure all personnel are aware of expectations, benefits, and performance standards. Conduct background checks and employee eligibility verifications for new hires.

Performance Management and Staff Development

• Oversee comprehensive performance management processes, including manager training, coaching, Performance Improvement Plans (PIPs), terminations, and exit interviews. Support continuous staff development and organizational growth.

• Administrative Expertise and HR Functions: Excelled in administrative tasks, including HR functions, onboarding, offboarding, record maintenance, and compliance, in a fast-paced environment, demonstrating flexibility, proactivity, and efficiency.
• Recruitment and Onboarding Leadership: Spearheaded recruitment and onboarding processes, from job posting and interview scheduling to new hire orientation and cultural integration, ensuring smooth employee entry into the organization.
• Employee Relations and Organizational Culture: Actively contributed to positive employee relations and organizational culture as part of the Organizational Development Working Group, addressing employee issues and fostering a connected, engaging work environment.
• HR Compliance and Records Management: Maintained strict confidentiality in managing HR records, ensured adherence to employment laws and regulations, and implemented best practices for compliance and efficient record keeping.
• Payroll Support and Financial Coordination: Provided backup support for payroll processing, collaborated with Finance to resolve discrepancies, and contributed to financial operations, showcasing versatility and a commitment to organizational goals.

• Led implementing and managing a new HRIS system, enhancing organizational efficiency and user satisfaction
• Developed and enforced best practices and workflows for HR functions, including performance reviews, benefits administration, and payroll
• Managed bi-weekly payroll with precision, maintaining accurate employee lifecycle records
• Contributed to HR program administration, including training and development, to bolster employee skills
• Improved organization-wide communication and knowledge management, fostering a culture of transparency and continuous learning.

• Streamlined the recruitment process, from job postings to interview facilitation, ensuring the selection of top candidates and successful onboarding
• Oversaw HR functions like recruitment, training, and payroll processing, enhancing employee satisfaction and compliance
• Conducted background checks and maintained the HRIS system, ensuring data integrity and confidentiality
• Provided counseling on company policies and workplace issues, promoting a positive work environment.

• Supported HR functions, including recruitment, payroll, and record maintenance, contributing to onboarding 50 new hires
• Organized orientation schedules and managed personnel action forms for various HR processes.