Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Nia Small

Hiram,GA

Summary

Highly motivated professional well-versed in leading successful projects and teams. Proven record of planning and executing projects and driving operational efficiency in fast-paced, deadline-oriented environments. Skilled communicator with the ability to motivate and inspire teams to drive positive outcomes and develop long- term customer relationships. Adept at utilizing a combination of analytical, technical, and problem-solving skills to maximize team performance. Strategic, results-driven professional with demonstrated success elevating operational standards to improve overall team and business performance. Communicates clear work expectations and company vision to set and achieve measurable goals in demanding, complex work environments. Proven leader with seasoned ability to inspire teams and capitalize on emerging opportunities to enhance business profile, reputation, and influence. Active team leader experienced in leading teams and driving successful project outcomes. Proven track record of creating and improving processes to increase efficiency and productivity. Results-oriented professional with expertise in developing high-performing teams. Skilled in leveraging technology and data to drive innovative solutions and profitable growth. Detail-oriented and analytical Administrative Analyst with several years of experience supporting organizational operations and improving efficiency. Proficient in data analysis, report generation, and project management. Skilled in utilizing software such as Microsoft Excel, Access, and SQL for data manipulation and visualization. Successful Consultant promotes aggressive drive toward organizational change through research, optimization and systems development. Experience conferring with employees and management to address problems with internal controls and procedures negatively impacting business operations. Focused on reducing costs, streamlining processes and maximizing resource utilization. Meticulous Administrative Analyst dedicated to improving defined processes and procedures. Skilled in evaluating operations and providing actionable recommendations for improvement. Offering many years of superior performance in related roles. Successful professional with several years of driving critical organizational change through research, optimization, and systems development. Hands on conferences with employees and management to address problems by establishing improved procedures. Adeptly navigates internal control restrictions and calls-to-action to reduce negative impact on business operations. Contributes to streamlined processes and maximized resource utilization. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Proactive professional offering many years of demonstrated success aiding companies to optimize and streamline processes to propel improvements in efficiency, productivity, and revenue generation. Practiced business consultant with in-depth understanding of all facets from marketing to operations. Ambitious and confident leader with invaluable insights and critical-thinking skills.

Overview

5
5
years of professional experience

Work History

Administrative Analyst

DreamTime TAGONE
Atlanta, GA
03.2019 - Current
  • Mentored and trained new employees on company policies and procedures
  • Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills
  • Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities
  • Orientated and trained employees, encouraging confidence and helping individuals adapt faster to job roles
  • Vendor Management, Project Support, Team Oversight, Meeting Planning, Public Speaking, Market Research, Team Bonding, Sales Growth, Brand Management
  • Monitored sales activities and identified opportunities for improvement, displaying keen analytical skills
  • Collaborated with staff to develop and carry out processes, resulting in improved performance
  • Utilized data analysis tools such as Excel spreadsheets to identify areas requiring improvement
  • Collaborated with senior management on special projects involving cross-functional teams
  • Represented business in marketplace and developed relationships with key accounts to promote and market business
  • Created weekly schedules based on predicted staffing needs, budgets and employee requests
  • Sales and Marketing, Google Drive, Adobe Creative Suite, Staff Development, Verbal and Written Communication, Negotiation
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
  • Maintained records of all documents related to each project including specifications, change orders, invoices.
  • Actively sought out feedback from stakeholders throughout the duration of a project in order to identify areas needing improvement or adjustment.
  • Created and implemented processes to ensure successful completion of projects.
  • Analyzed data from various sources such as surveys, interviews, focus groups. to inform decision-making related to projects.
  • Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
  • Modified project plans when needed to better align with organizational objectives.
  • Generated and tracked change orders and other contractual modifications affecting budget and schedule.
  • Identified needs and coordinated resource allocation to deliver quality standards on time and within budget.
  • Drove continuous improvement of project delivery process by providing strong leadership.
  • Furnished project updates to various stakeholders, informing on strategy, adjustments and progress.
  • Developed and updated project plans to document objectives, technologies, schedules, and funding.
  • Submitted project deliverables to clients, consistently adhering to quality standards.

Education

Associate in Science (A.S.) - Information Technology Cyber Security

Chattahoochee Technical College
true
12-2025

High School Diploma -

Hiram High
Hiram, GA
12.2022

Skills

  • Document Control
  • Events Requirements Gathering
  • Vendor Relationship Management
  • Event Coordination
  • Customer Service
  • Web Security
  • Social Work
  • File and Data Retrieval Systems
  • Cost Estimating
  • Meeting Coordination
  • Policy analysis
  • Business Intelligence
  • Records Management
  • Workflow Optimization
  • Data Collection
  • Active Listening
  • Problem-Solving
  • Continuous Improvement
  • Adaptability and Flexibility
  • Attention to Detail
  • Team building
  • Goal Setting
  • Time management abilities
  • Risk Assessment
  • Client Relationship Management
  • Task Prioritization
  • Organizational Skills
  • Self Motivation
  • Adaptability

References

References available upon request.

Timeline

Administrative Analyst

DreamTime TAGONE
03.2019 - Current

Associate in Science (A.S.) - Information Technology Cyber Security

Chattahoochee Technical College

High School Diploma -

Hiram High
Nia Small