Nia Taplin
Meraux,LA
Summary
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Business and Human Resource Manager
De La Salle High School
01.2021 - Current
- Maintained company compliance with local, state, and federal laws and established organizational standards.
- Organized and led staff orientation programs and training to promote collaboration.
- I used technologically relevant digital systems to manage payroll and benefits programs.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Maintained knowledge of industry regulations and legislation to amend policies and promote compliance.
- Processed vital documentation, completed forms, and obtained appropriate insurance verification and service authorization.
- Oversee and improve deliveries through proactive coordination of daily operations.
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
- Coordinated with vendors and suppliers to facilitate timely payments.
- Managed employee benefits program, working with vendors, providers, and staff to maintain a strong portfolio of insurance and retirement options.
- Managed continuous enrollment processes, as well as yearly enrollment periods.
- Directed and controlled 401K, medical, dental, and vision benefits packages.
- Facilitated requests for paid and unpaid leaves of absence and short-term and long-term disability to minimize workflow disruption.
- Completed background and reference checks to facilitate the hiring and onboarding of employees.
- Updated HR database with new employee information, changes in benefits, and other details.
- Handled the onboarding process for newly hired employees, including distributing all paperwork.
- Skilled at working independently and collaboratively in ateam environment
- Self-motivated, with a strong sense of personal responsibility
Director of Finance and Human Resources
St. Katharine Drexel Preparatory School
07.2021 - 01.2022
- Facilitated delivery of HR services by establishing and maintaining positive relationships with teams and leadership across organization.
- Created compensation and benefits structures to align with market conditions and budget demands.
- Regularly updated HR databases to reflect employee information, changes in benefits and other details.
- Devised training programs for new and existing employees.
- Assessed expansion plans and presented costs to forecast trends and recommend changes.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Developed succession plans and promotion paths for staff.
- Educated employees on company policy and kept employee handbook current.
- Established and enforced controls on revenue and expenses to protect company assets.
- Produced reports outlining financial data to assist management with making strategic plans and operational decisions.
- Managed day-to-day operations within 3-person finance department for St Katharine Drexel organization
- Maintained "open door" policy to encourage employee communications and resolution of issues.
- Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
- Structured compensation and benefits according to market conditions and budget demands.
- Collaborated on hiring and training of new employees, professional growth of staff and team building and motivation.
- Set clear departmental objectives and developed effective strategies to achieve targeted goals.
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Generated financial and operational reports to assist management with business strategy.
- Identified partnership opportunities and established favorable business connections.
- Assisted with recruiting, interviewing and hiring new department employees.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations
Lead Vault Teller
Hancock Whitney Corporation
05.2019 - 07.2021
- Mentored and trained newly hired tellers to familiarize each with job responsibilities and organizational procedures.
- Cultivated lasting partnerships, which led to lucrative opportunities as result of consistently following up with clients and providing exemplary service.
- Maintained accurate teller drawer using high attention to detail while handling customer bank transactions.
- Maintained and monitored coin and currency levels in bank vault and verified coin and currency sums received from branches, correspondent banks, customers, and tellers.
- Counted cash and bagged or filled cassette trays for ATMs or business customers, prepared cash for delivery routes and reported cash discrepancies.
- Used dynamic research and interpersonal skills to swiftly resolve customer issues.
- Supervised tellers to verify compliance with both federal and local regulations.
- Performed vault, alarm, and door duties to facilitate opening and closing of operations.
- Adhered to dual control processes and audited cash drawers to reduce losses due to accounting errors and employee theft.
Bank Teller
Capital One Bank
02.2015 - 07.2019
- Performed transactional, operational and customer support tasks through knowledge of bank procedures and products.
- Cashed customer checks, verified identification, and checked account balances in accordance with bank policy.
- Entered customer transactions into computers to record transactions and issue computer-generated receipts.
- Demonstrated expertise in identifying and mitigating potential fraud and transaction risks.
- Counted drawers and reconciled remaining cash to accost for deposits and dispersals.
- Researched and resolved customer issues on personal savings, checking, and lines of credit accounts.
- Explained bank services, financial products, and applicable fees to customers.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services
- Reconciled cash drawer and resolved discrepancies
- Logged cashier's checks and other transactions to maintain accurate account records
- Processed customer transactions promptly, minimizing wait times.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
Education
MBA -
University of Phoenix
Tempe, AZ08.2024
Bachelor of Science - Human Resources Management
University of Phoenix
Phoenix, AZ07.2020
Associate of Arts - Business Fundamentals
University of Phoenix
Phoenix, AZ05.2018
Skills
- Advising Department Managers
- Payroll and Benefits Administration
- Employee Interviews
- New Hire Processes
- Recruitment Documentation
- Onboarding, Training and Development
- Records Maintenance
- Compensation and Benefits
- Account Reconciliation
- Improving Organizational Standards
- HR Support
- Financial Budgeting and Reporting
Certification
- Certification of Completion - Human Resources Prep Course - September 13, 2022
Timeline
Director of Finance and Human Resources
St. Katharine Drexel Preparatory School
07.2021 - 01.2022
Business and Human Resource Manager
De La Salle High School
01.2021 - Current
Lead Vault Teller
Hancock Whitney Corporation
05.2019 - 07.2021
Bank Teller
Capital One Bank
02.2015 - 07.2019
MBA -
University of Phoenix
Bachelor of Science - Human Resources Management
University of Phoenix
Associate of Arts - Business Fundamentals
University of Phoenix
- Certification of Completion - Human Resources Prep Course - September 13, 2022
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