NIa Walker
Midlothian
Summary
Developed key skills in structured and fast-paced office environment, seeking to transition into new field. Demonstrated expertise in financial record-keeping and data management, ensuring accuracy and compliance. Ready to leverage analytical abilities and attention to detail in new and challenging role.
Overview
4
4
years of professional experience
Work History
Accounting Clerk
Squeaky Clean
01.2022 - Current
- Seasonal (as needed)
- Processed invoices and reconciled vendor statements to ensure accuracy.
- Supported month-end closing activities by reconciling accounts and preparing journal entries.
- Conducted data entry tasks to update financial databases efficiently.
- Prepared supporting documentation for audits, ensuring thoroughness and accuracy.
- Provided key clerical and administrative support to senior accounting staff.
Customer Service Cashier
Tropical Smoothie
05.2025 - 08.2025
- Processed cash and credit transactions accurately to ensure efficient customer service.
- Maintained cleanliness and organization of checkout area to promote a positive shopping environment.
- Trained new cashiers on operational procedures and customer interaction techniques.
- Collaborated with team members to improve workflow efficiency during peak hours.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Volleyball Coach
TNT Volleyball Club
11.2024 - 04.2025
- Developed and implemented training programs to enhance player skills and teamwork.
- Evaluated individual player performance and provided constructive feedback for improvement.
- Organized competitive practice sessions to prepare athletes for tournaments and matches.
- Mentored assistant coaches, fostering professional growth and skill development within the team.
- Coordinated logistics for events, including scheduling, transportation, and equipment management.
- Analyzed game footage to identify areas for tactical improvement and strategic planning.
Server
Cheddar's Kitchen
03.2024 - 08.2024
- Delivered exceptional customer service, ensuring guest satisfaction and fostering repeat business.
- Managed multiple tables efficiently, prioritizing tasks to maintain timely service.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
- Resolved customer complaints swiftly, enhancing overall dining experience and retention rates.
- Assisted in inventory management by tracking stock levels and placing orders for supplies as needed.
Customer Service Representative
Whataburger
03.2023 - 07.2023
- Worked with people in fast food
- Played the role of leadership, pushing food out and taking orders correctly
- Trustworthy and could be counted on. During my time waiting I just carried over my customer service skills and sense of urgency and within the first month of me working there they loved me.
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Trained new representatives on company policies and customer service best practices.
- Documented customer interactions accurately in CRM software for future reference.
Education
BBA - Accounting, Psychology, Business of Accounting
University North Texas
Denton, TX01.2028
Skills
- Played Volleyball in middle school up until now so over time I've grown discipline skills as well as leadership and team skills
- An assistant volleyball coach
- Staff management
- Accounting software proficiency
- General ledger entries
- Invoice processing
- Payment processing
- Budget preparation
Timeline
Customer Service Cashier
Tropical Smoothie
05.2025 - 08.2025
Volleyball Coach
TNT Volleyball Club
11.2024 - 04.2025
Server
Cheddar's Kitchen
03.2024 - 08.2024
Customer Service Representative
Whataburger
03.2023 - 07.2023
Accounting Clerk
Squeaky Clean
01.2022 - Current
BBA - Accounting, Psychology, Business of Accounting
University North Texas