Nia Williams

A dedicated and professional hospitality worker with extensive experience in a fast-paced, customer-centric environment. Successfully managed multiple tasks at once, including taking orders, delivering food and drinks, and handling customer inquiries, all while maintaining a positive and welcoming demeanor. Proven ability to adapt to changing needs and high-volume periods, ensuring exceptional service and customer satisfaction at all times. Skilled in maintaining a clean, organized workspace, adhering to health and safety standards, and ensuring the dining area was always presentable and inviting. Consistently demonstrated strong communication skills, collaborating effectively with team members to meet operational goals and deliver an outstanding guest experience. Reliable, results-driven, and committed to maintaining a positive attitude, even during busy or stressful situations. Eager to learn new skills and continuously improve in a retail environment, always open to feedback and focused on personal and professional growth