NIA WILLIAMS
Chicago,IL
Summary
Psychology student with hands-on experience supporting hospice patients, managing front-desk tasks, and serving clients in fast-paced settings. Known for easing distress, resolving concerns calmly, keeping schedules and records organized, and delivering respectful care across hospitality and human services roles.
Overview
5
5
years of professional experience
Work History
Hospice Volunteer
Sanctuary Hospice
Chicago, IL
09.2025 - Current
- Delivered compassionate, patient-centered emotional support to individuals receiving hospice care and their families, enhancing their comfort during challenging times.
- Established trusting relationships through empathetic listening and respectful communication, fostering a supportive environment in difficult situations.
- Supported Sanctuary Hospice patients with bedside companionship and emotional comfort.
- Provided respite assistance for families during Sanctuary Hospice care visits.
- Escorted Sanctuary Hospice patients to appointments and activity areas.
Babysitter
Self-Employed
Evanston, IL
08.2021 - Current
- Provided self-employed childcare, supervising children during play, meals, and bedtime routines.
- Supervised children, coordinated schedules and meals, maintained clean, organized home environments to foster safety and comfort.
- Planned age-appropriate activities for self-employed family childcare and creative engagement.
- Prepared snacks and meals, following parent instructions and dietary needs.
- Adapted to changing needs, exercised sound judgment, and communicated effectively with families to ensure children's well-being.
Server
UIC Dining
Chicago, IL
10.2025 - 10.2026
- Served guests in UIC campus dining areas with friendly, accurate food service.
- Resolved customer concerns and balanced multiple requests while collaborating with coworkers during busy shifts.
- Prepared and handled food, ensuring cleanliness and food safety in an orderly dining environment.
- Prepared dining stations with utensils, condiments, and service supplies before meals.
- Processed cash register transactions efficiently at UIC Dining. and supported point-of-sale checkout at UIC Dining.
Desk Worker
UIC
Chicago, IL
07.2024 - 05.2026
- Organized and maintained filing and scheduling systems to enhance daily front-desk operations.
- Scheduled appointments and maintained daily desk calendars.
- Utilized Microsoft Office and office equipment to execute administrative tasks and facilitate effective communication.
- Greeted visitors and directed them to proper offices.
- Answered phones and relayed messages to staff.
Waitress
Trulee Senior Citizen Home
Evanston, IL
11.2022 - 08.2023
- Served meals to senior residents in dining room at elder care home.
- Served meals to older adult residents, ensuring timely delivery and attentive service to enhance dining experience.
- Delivered trays to resident rooms with careful, courteous service.
- Took meal orders and relayed requests to kitchen staff.
- Cleaned and organized service areas to maintain a safe and welcoming environment for residents and staff.
Education
Bachelor of Arts - Psychology; Minor in Criminal Law
University of Illinois Chicago
05-2027
High School Diploma -
Evanston Township High School
08-2023
Skills
- Patient advocacy
- Client communication
- Conflict resolution
- Volunteer coordination
- Front-desk administration
- Team collaboration
- Microsoft Word and Excel
- Google Workspace
- Basic communication techniques
- Patient nutrition support
COMMUNITY INVOLVEMENT
Justin Wynn Organization, Volunteer / Service and Leadership Award Recipient, Evanston, IL, 2014-09, Present, Participate in soup kitchen service, preparing food bags for people experiencing homelessness, and community cleanups., Recognized with the Justin Wynn Award for commitment to service and leadership.
Accomplishments
- Justin Wynn Award
- Deans list
Timeline
Server
UIC Dining
10.2025 - 10.2026
Hospice Volunteer
Sanctuary Hospice
09.2025 - Current
Desk Worker
UIC
07.2024 - 05.2026
Waitress
Trulee Senior Citizen Home
11.2022 - 08.2023
Babysitter
Self-Employed
08.2021 - Current
Bachelor of Arts - Psychology; Minor in Criminal Law
University of Illinois Chicago
High School Diploma -
Evanston Township High School