Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Niah Aberdeen

Administrative Assistant/Receptionist
Brooklyn,New York

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Administrative Assistant/ Receptionist

Goldman Sachs
09.2022 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.

Assistant Store Manager

SnipesUSA
03.2021 - 09.2023
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.

Cash Wrap Supervisor

Adidas
02.2018 - 03.2021
  • Provided ongoing support to team members, fostering an environment of collaboration and growth among staff.
  • Operated register to process credit card, cash and debit transactions.
  • Led employee training sessions on new software updates or procedural changes, facilitating seamless integration into daily operations at the cash wrap.
  • Prepared daily bank deposits and cash and coin orders.
  • Trained new employees on cash handling procedures, ensuring accuracy and compliance with company policies.

Restaurant Supervisor

Mighty Quinn’s
02.2016 - 02.2019
  • Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
  • Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
  • Improved customer satisfaction by ensuring consistent quality of food and service.
  • Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements and top service standards.
  • Hired, trained and mentored staff to meet and exceed high quality standards.

Education

Associate of Science - Microbiology

Montclair State University
05.2001 -

Skills

  • Office Administration
  • Administrative Support
  • Data Entry
  • Computer Skills
  • Microsoft Word
  • Microsoft Excel
  • Customer and client relations
  • Calendar Management

Certification

CPT - Certified Phlebotomy Technician 2023

Timeline

Administrative Assistant/ Receptionist

Goldman Sachs
09.2022 - Current

Assistant Store Manager

SnipesUSA
03.2021 - 09.2023

Cash Wrap Supervisor

Adidas
02.2018 - 03.2021

Restaurant Supervisor

Mighty Quinn’s
02.2016 - 02.2019

Associate of Science - Microbiology

Montclair State University
05.2001 -

Similar Profiles

CREATE PROFILE
Niah AberdeenAdministrative Assistant/Receptionist