Niah Arauz
Port Richey,FL
Summary
Dynamic professional with a proven track record at The Canopy at Beacon Woods, excelling in conflict resolution and exceptional communication. Demonstrated strong multitasking abilities while enhancing guest experiences and streamlining operations. Skilled in data entry and database management, ensuring accuracy and efficiency in record-keeping. A dedicated team player committed to fostering positive relationships.
Overview
4
4
years of professional experience
Work History
Sever/Front Desk Concierge
The Canopy at Beacon Woods
06.2024 - Current
- Managed phone lines efficiently, directing calls to the appropriate departments or taking messages as needed.
- Greeted guests upon arrival by providing warm welcome.
- Managed check-in and check-out procedures for guests.
- Handled guest complaints promptly, ensuring swift resolution and fostering positive relationships with customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Data Entry
Health and Life Networking
02.2023 - Current
- Ensured accurate record keeping through meticulous data entry and database management.
- Reduced errors in data entry by implementing strict verification procedures before finalizing registrations.
- Reduced data entry time for accounting tasks by introducing efficient spreadsheet templates.
- Enhanced expense processing efficiency by streamlining data entry and validation procedures.
Host/Restaurant Busser
La Teresita Restaurant
04.2021 - 10.2022
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Education
High School Diploma -
Pace Center For Girl
New Port Richey, FL05-2024
Skills
- Team player attitude
- Conflict resolution
- Exceptional communication
- Strong multitasking
- Listening skills
Timeline
Sever/Front Desk Concierge
The Canopy at Beacon Woods
06.2024 - Current
Data Entry
Health and Life Networking
02.2023 - Current
Host/Restaurant Busser
La Teresita Restaurant
04.2021 - 10.2022
High School Diploma -
Pace Center For Girl
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