Niaishyia Smith
Augusta,georgia
Summary
Dynamic Medical Assistant with Wellstar Health System, skilled in phlebotomy and patient-focused care. Enhanced patient outcomes through effective education and support. Experienced Behavioral Health Specialist adept at training staff and implementing behavior strategies. Committed to fostering a compassionate environment while ensuring efficient medical office administration and maintaining high standards of care.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
Wellstar Heath System
01.2023 - Current
- Perform laboratory tests according to orders and instructions
- Draw blood samples from patients and perform Point of Care testing
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Prepare equipment and rooms and aid physician with treatment of patients
- Perform vitals and other duties to prep patients
Behavioral Health Specialist
Teleperformance
03.2018 - 01.2023
- Worked closely with adults and children in community settings, at residential facilities and within homes.
- Trained residential staff on symptoms management and intervention strategies for clients with various behavioral issues.
- Implemented and established behavior strategies by setting rules, reiterating expectations, and rewarding good behavior.
- Encouraged patients to discuss experiences in group and individual settings.
Education
Diploma - Medical Assistant
Augusta Technical College
Augusta, GA12-2023
High School Diploma -
Burke County High School
Waynesboro, GA05-2005
Skills
- Phlebotomy
- Medical office administration
- Patient-focused care
- Intake control
- CPR
- Customer service
- EKG administration
- Stocking supplies
Certification
- CMA - Certified Medical Assistant(AAMA)
- Basic Life support(American Heart Assiciation)
Timeline
Medical Assistant
Wellstar Heath System
01.2023 - Current
Behavioral Health Specialist
Teleperformance
03.2018 - 01.2023
Diploma - Medical Assistant
Augusta Technical College
High School Diploma -
Burke County High School
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