Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nialani London

Tamarac,FL

Summary

Efficient worker seeking to utilize strong organizational and communication skills in fast-paced warehouse environment. Trainable with good understanding of management software and inventory checks. Possessing solid work ethic and eager to take on additional responsibilities.

Overview

3
3
years of professional experience

Work History

Outbound Warehouse Associate

Amazon
08.2021 - 03.2022
  • Worked professionally with team members and across departments to meet demands of high-volume environment.
  • Followed good housekeeping practices to keep dock, staging area and storage spaces clean and safe.
  • Completed fast loading and unloading of trucks carrying freight and materials.
  • Entered information into warehouse management system using handheld scanners and computer terminals.
  • Followed safe handling processes for different types of loads and materials.
  • Upheld company standards for quality, performance and accuracy across outbound operations.

Customer Service Agent

Days Of Summer Cruise
05.2019 - 08.2021
  • Booking cruise rooms/ travel agent (Outbound/Inbound)
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Responded to customer calls and emails to answer questions about products and services.
  • Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service.

Picker/Packer/Warehouse Shipper

Amazon Seasonal
01.2019 - 05.2019
  • Pulled orders quickly to maintain demanding productivity goals.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Scanned packages and boxes and moved to loading dock for shipment.

Food Service Worker

Levy Restaurants
10.2018 - 03.2019
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Developed and maintained positive relationships with customers to enhance service.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Education

High School Diploma -

Miami Northwestern Senior High School
Miami, FL
06.2016

Skills

  • Shipment Sorting
  • Organize Merchandise
  • Warehouse Procedures
  • Inventory Monitoring and Management
  • Customer Experience
  • OSHA Standards

Timeline

Outbound Warehouse Associate

Amazon
08.2021 - 03.2022

Customer Service Agent

Days Of Summer Cruise
05.2019 - 08.2021

Picker/Packer/Warehouse Shipper

Amazon Seasonal
01.2019 - 05.2019

Food Service Worker

Levy Restaurants
10.2018 - 03.2019

High School Diploma -

Miami Northwestern Senior High School

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Nialani London