Nialea Ortega-Guachena
Valley Center,CA
Summary
Versatile and results-oriented professional with excellent communication skills, a strong work ethic, and a diverse skill set. Known for effectively conveying ideas, building rapport, and collaborating across teams. Proven ability to adapt to various tasks and industries while maintaining a commitment to delivering high-quality work. A resourceful problem solver with a track record of meeting and exceeding expectations. Seeking opportunities to contribute my skills and dedication to drive success in a dynamic work environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Title VI Assistant
Valley Center-Pauma Unified District
Valley Center, CA
08.2022 - 10.2023
- Provide one-on-one or small group assistance to Native American students who may need additional academic support.
- Collaborate with teachers to identify specific learning needs and tailor support strategies accordingly.
- Monitor and assess the academic progress of Native American students.
- Implement strategies to support the social-emotional well-being of Native American students.
- Work with school counselors and psychologists to address any behavioral or emotional challenges.
- Promote a positive and inclusive school environment for all students.
- Establish and maintain positive relationships with the families of Native American students.
- Organize and participate in cultural events, workshops, and activities that involve the community.
- Assist in the development and implementation of culturally relevant curriculum materials and activities.
- Work closely with teachers to incorporate Native American perspectives and contributions into lesson plans.
- Foster cultural awareness and pride among Native American students.
- Advocate for the needs of Native American students within the school system.
- Collaborate with teachers, administrators, and other staff to ensure that the unique needs of Native American students are considered in educational planning.
- Attend meetings and workshops to stay informed about best practices for supporting Native American students.
Dispatcher
Harrahs Resort Southern California
Valley Center, CA
04.2021 - 12.2021
- Maintained logs of all incoming calls and assigned tasks.
- Interacted with local law enforcement agencies when responding to incidents in progress.
- Resolved customer complaints related to customer service issues or delays.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Recorded results of calls to create report summaries for management.
- Created daily reports detailing response times, call volumes, and other pertinent information.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Documented services performed, operations information, and dispatch details in system.
- Responded immediately to emergencies by initiating outbound calls to police agencies and emergency contacts.
- Monitored radio frequencies to ensure proper communication between units and dispatch office.
- Investigated and resolved customer and vendor issues to retain business.
Elementary School Tutor
Rincon Band Of Luiseno Indians
Valley Center, CA
06.2018 - 11.2021
- Identified areas where additional support was needed.
- Maintained records of students assessment results, progress, feedback and school performance.
- Helped maintain a safe, orderly environment in the classroom.
- Worked closely with students to help develop math and essay writing skills.
- Observed student performance in order to assess their strengths and weaknesses.
- Monitored student progress and provided feedback to parents.
- Attended training sessions, enhancing tutoring practices and techniques.
- Collaborated with parents and teachers to determine student needs, develop tutoring plans and assess student progress.
- Designed comfortable tutoring environment conducive to learning.
- Encouraged positive interaction among students during sessions.
- Motivated students using feedback and encouragement.
- Maintained updated knowledge through continuing education and advanced training.
Education
Associate of Arts - American Indian Studies
Palomar College
San Marcos, CA12-2023
Associate of Arts - Child And Adolescence Development
Palomar College
San Marcos, CA12-2023
Associate of Arts - Elementary Education
Palomar College
San Marcos, CA12-2023
Associate of Science - Social And Behavioral
Palomar College
San Marcos, CA12-2023
Skills
- Ability to prioritize tasks and manage time effectively
- Demonstrated capability to meet deadlines
- Strong written and verbal communication skills
- Strong attention to detail in completing tasks and handling information
- Accuracy in data entry and document preparation
- Experience working effectively in group or independent settings
- Ability to handle multiple tasks simultaneously
- Willingness to take on various responsibilities
Certification
- Adult, Child, and Baby First Aid/CPR/AED
- Mandated Reporter
Timeline
Title VI Assistant
Valley Center-Pauma Unified District
08.2022 - 10.2023
Dispatcher
Harrahs Resort Southern California
04.2021 - 12.2021
Elementary School Tutor
Rincon Band Of Luiseno Indians
06.2018 - 11.2021
Associate of Arts - American Indian Studies
Palomar College
Associate of Arts - Child And Adolescence Development
Palomar College
Associate of Arts - Elementary Education
Palomar College
Associate of Science - Social And Behavioral
Palomar College
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