Retail Sales Associate, Banana Republic, Burlington, MA | May 2021 - September 2021
- Provided exceptional customer service, building rapport with diverse clientele and consistently exceeding sales targets.
- Effectively promoted products, resolved customer issues, and collaborated with colleagues to maintain a positive and efficient store environment.
- Demonstrated strong communication and interpersonal skills, actively listening to customer needs and providing tailored solutions to enhance their shopping experience.
- Proactively identified sales opportunities, offering product recommendations and styling advice to drive sales growth.
- Maintained a thorough understanding of current fashion trends and product knowledge to effectively assist customers and address their inquiries.
- Cultivated a results-oriented approach, consistently striving to meet and exceed sales goals and contribute to the store's overall success.
Waiter, Benchmark Assisted Living, Lincoln, MA | May 2020 - May 2021
- Delivered personalized dining experiences for elderly residents, ensuring their comfort, satisfaction, and adherence to dietary needs.
- Efficiently took meal orders, served food and beverages, and maintained a clean and inviting dining environment.
- Built rapport with residents, demonstrating empathy, patience, and adaptability to individual preferences and requirements.
- Effectively communicated with residents and their families, addressing concerns and ensuring a positive dining experience.
- Collaborated with kitchen staff and fellow servers to streamline service and ensure timely delivery of meals.
Storefront Associate, Donelan's Supermarkets, Lincoln, MA | October 2017 - September 2019
- Efficiently processed customer transactions, bagged groceries, and provided friendly, helpful service.
- Resolved customer inquiries and concerns effectively, demonstrating a commitment to customer satisfaction.
- Maintained a clean and organized storefront area, ensuring a positive shopping experience for customers.
- Demonstrated initiative and problem-solving skills by assisting customers with product inquiries and resolving issues efficiently.