Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Languages
Timeline
Niall Fowler

Niall Fowler

Johnstown,CO

Summary

Experienced professional with a diverse skill-set in marketing principles and best practices. Proven track record of implementing effective marketing strategies and tools. Specializes in understanding company profiles to execute seamless marketing plans. Goal-oriented and results-driven, seeking to establish a strong market presence in next role.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Marketing Success Manager

Madwire
01.2025 - Current
  • Played instrumental role in client satisfaction by working with operational teams for proper resolution of service issues.
  • Analyzed customer data to identify trends and develop strategies to improve customer success metrics.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Defined clear targets and objectives and communicated to other team members.
  • Leveraged marketing automation to design and execute email campaigns tailored to specific audiences and goals.

Dispatcher and Lead Qualifier

Tipping Hat
06.2023 - 12.2024
  • Monitored multiple communication systems simultaneously to ensure timely response to customer inquiries and requests
  • Developed and implemented policies and procedures to ensure customer service standards were met
  • Utilized GPS data to provide real-time updates on vehicle locations and estimated arrival times
  • Coordinated with customer service teams to ensure accurate customer information was collected and entered into the system
  • As a dispatcher, I use SaaS software daily to work with our different teams bringing success to the company
  • First lead qualifier to make diamond sales of over 150% for four months in a row
  • Developed and implemented lead generation and qualification processes that improved lead conversion rate by 30%

Back End Clerk

Lowes
08.2022 - 06.2023
  • Developed and maintained relationships with vendors and suppliers
  • Drafted and edited professional documents, ensuring accuracy and clarity
  • Streamlined paper filing processes, resulting in a 50% reduction in filing time
  • Recruited and trained warehouse staff, resulting in a 20% increase in staff performance
  • Implemented a quality control system that reduced defective products by 15%

Online Fulfillment Lead

Lowes
07.2021 - 08.2022
  • Picked and packed orders accurately and efficiently, resulting in a 100% accuracy rate and zero customer complaints
  • Processed 10 orders per hour, exceeding the company’s daily goal by 200%
  • Managed inventory levels, ensuring products were always in stock and ready to ship
  • Handled production picking, packing and shipping orders.
  • Managed, motivated and monitored team of 8+ associates every shift.

Public Affairs Officer

Civil Air Patrol
01.2019 - 05.2022
  • Organized and facilitated workshops to educate the public about the organization's mission and values
  • Developed and executed a successful public relations campaign that increased organization visibility by 40%
  • Established a positive public image through strategic media relations and public speaking engagements
  • Leveraged social media and digital marketing to expand membership sign-ups
  • Created an innovative digital media strategy that increased engagement with target audiences by 200%

Education

Bachelor of Science - Marketing, international business

University of Colorado At Colorado Springs, Colorado Springs, Colorado
05.2022
  • Presidential Scholarship Recipient
  • 3.65 GPA
  • summa cum laude graduate

Skills

  • Product Marketing
  • Leadership
  • Effective Time Management
  • Verbal Communication Skills
  • Business Development
  • Sales
  • Construction
  • Marketing Operations
  • Content Marketing
  • Email Marketing
  • Marketing Effectiveness
  • Data Visualization
  • Customer Retention
  • Search Engine Optimization
  • Computer Skills
  • Adobe Photoshop
  • Microsoft Office
  • Marketing
  • Digital marketing expertise
  • Marketing strategy development
  • Multichannel marketing
  • Affiliate marketing
  • Google analytics

Certification

  • Google Ads - Measurement
  • Google Ads Video Certification
  • Google Ads Display Certification
  • Google Ads Creative Certification
  • Google Ads Apps Certification
  • HubSpot SEO I & II

Personal Information

Date of Birth: 04/20/98

Languages

Japanese
Limited Working

Timeline

Marketing Success Manager - Madwire
01.2025 - Current
Dispatcher and Lead Qualifier - Tipping Hat
06.2023 - 12.2024
Back End Clerk - Lowes
08.2022 - 06.2023
Online Fulfillment Lead - Lowes
07.2021 - 08.2022
Public Affairs Officer - Civil Air Patrol
01.2019 - 05.2022
University of Colorado At Colorado Springs - Bachelor of Science, Marketing, international business

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