Summary
Overview
Work History
Skills
Timeline
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Niall Freeman

Bronx

Summary

Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence.

Overview

10
10
years of professional experience

Work History

Bartender/Interim Manager

The Junction, Manhattan
10.2021 - Current
  • Oversaw bar operations, maintaining cleanliness and organization throughout shifts.
  • Developed and maintained strong relationships with regular customers to enhance loyalty.
  • Served and planned high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Bartender

Rory Dolans, Yonkers
10.2018 - 10.2021
  • Crafted innovative cocktail recipes, enhancing menu offerings and customer satisfaction.
  • Oversaw daily cash handling procedures, ensuring accuracy in transactions and reporting.
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Bartender/ Server

MacNean House, Co. Cavan
09.2017 - 09.2018
  • Maintained an extensive and thorough knowledge of all aspects of menus.
  • Worked under a talented world renowned chef, Neven Maguire.
  • Managed multiple tables efficiently while maintaining attention to detail and accuracy in orders.
  • Collaborated with kitchen staff to facilitate timely meal delivery and uphold quality standards.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Bartender/Server

Slieve Russell Hotel, Co. Cavan
12.2015 - 09.2017
  • Greet all guests as they enter our 5 star facility by seating them and taking their drink order.
  • Delegated to open bar on my own after 4 week.
  • Quickly became a key member of staff after multiple reviews on Tripadvisor naming me as a vital character that made their experience great.
  • Maintained open lines of communication with all employees to ensure a smooth running, high class dining facility.

Skills

  • Highly reliable
  • Clear and effective communication
  • Patience and tolerance
  • Engaging personality
  • Complex Problem-solving
  • Cash register operation
  • Suggestive selling
  • Strong multitasking
  • Group reservations management

Timeline

Bartender/Interim Manager

The Junction, Manhattan
10.2021 - Current

Bartender

Rory Dolans, Yonkers
10.2018 - 10.2021

Bartender/ Server

MacNean House, Co. Cavan
09.2017 - 09.2018

Bartender/Server

Slieve Russell Hotel, Co. Cavan
12.2015 - 09.2017

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Niall Freeman