Summary
Overview
Work History
Education
Skills
Timeline
Generic

Niamani Carr

Jacksonville,FL

Summary

Highly organized and dependable candidate with a proven track record of effectively managing multiple priorities. Known for maintaining a positive attitude and consistently delivering results. Demonstrated willingness to take on additional responsibilities to meet team goals. Reliable team player thriving in fast-paced environments and excelling at problem-solving.

Overview

4
4
years of professional experience

Work History

Warehouse Associate

Amazon
12.2022 - 09.2024
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel

Customer Service Representative

RaceTrac
10.2020 - 04.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Dispatcher

Askcarr Trucking Llc
11.2022 - 03.2024
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.

Education

Facial Specialist Certification -

Florida State College
Jacksonville, FL
09.2024

Customer Service Certification -

Florida State College
Jacksonville, FL
05.2017

Skills

  • Excellent team player
  • Call center experience
  • Problem resolution
  • Retail sales customer service
  • Sanitization
  • Florida licensed esthetician

Timeline

Warehouse Associate

Amazon
12.2022 - 09.2024

Dispatcher

Askcarr Trucking Llc
11.2022 - 03.2024

Customer Service Representative

RaceTrac
10.2020 - 04.2024

Facial Specialist Certification -

Florida State College

Customer Service Certification -

Florida State College
Niamani Carr