Niamh Jackson
Richmond,VA
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hostess
Coopers Hawk
01.2024 - Current
- Execute professional and informed phone skills when answering guest phone calls/inquiries
- Supervise the operation of the dining room during meal service periods, adjusting guest seating flow to ensure great execution and maximize traffic
- Manage special seating requests of guests consistent with table availability
- Assists with the duties of Servers and Service Assistants as needed to maintain service effectiveness and efficiency
- Maintain professional relationships and actively communicate with all Managers and Team Members to ensure an exceptional guest experience.
Seasonal Work
AMP Studios
11.2021 - Current
- Executive Assistant
- Key holder
- Maintained and monitored inventory levels
- Trained new team members
- Customer service
Seasonal Work
Popshelf
10.2023 - 12.2023
- Customer service
- Retail merchandising
- Inventory work
- Seasonal Promotion Organizer
Education
Bachelor of Arts in Criminal Justice -
Virginia Commonwealth University
Richmond, VA08.2023
Bachelor of Science in Criminal Justice -
Virginia Commonwealth University
Richmond, VA08.2023
Minor in International Relations -
Virginia Commonwealth University
Richmond, VA08.2023
Broad Run High School
Ashburn, VA06.2019
Skills
- Experienced Researcher : Loudoun County Emergency Planning Study
- Customer Service
- Effective Multitasking
- Phone Etiquette
- Leadership
- Scheduling/Planning
- File Organization
- Calendar Management
Certification
● Federal Emergency Management Agency Certification
- Independent Study (IS)-00321: Hurricane Mitigation Basics for Mitigation Staff
- IS-00360: Preparing for Mass Casualty Incidents: Guide for Schools, Higher Education, and Houses of Worship
- IS-00368: Including People With Disabilities & Others With Access & Functional Needs in Disaster Operations
- IS-00660: Introduction to Public-Private Partnerships
- IS-02000: National Preparedness Goal and System Overview
Timeline
Hostess
Coopers Hawk
01.2024 - Current
Seasonal Work
Popshelf
10.2023 - 12.2023
Seasonal Work
AMP Studios
11.2021 - Current
Bachelor of Arts in Criminal Justice -
Virginia Commonwealth University
Bachelor of Science in Criminal Justice -
Virginia Commonwealth University
Minor in International Relations -
Virginia Commonwealth University
Broad Run High School
Similar Profiles
Holly OlsavskyHolly Olsavsky
Waitress Trainer at Coopers Hawk WineryWaitress Trainer at Coopers Hawk Winery
Drew ConleeDrew Conlee
Service Assistant at Coopers HawkService Assistant at Coopers Hawk
Yailis DelgadoYailis Delgado
Host at coopers hawkHost at coopers hawk
Veronica DavisVeronica Davis
SERVER at COOPERS HAWK WINERY AND RESTAURANTSERVER at COOPERS HAWK WINERY AND RESTAURANT
JASMINE MOSLEY, MHA, PMPJASMINE MOSLEY, MHA, PMP
Senior Project Manager (Strategic Integration & Operations) at Bon Secours Mercy HealthSenior Project Manager (Strategic Integration & Operations) at Bon Secours Mercy Health