Niamya Deems
Clinton Township
Summary
Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.
Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Team Member
College For Creative Studies
Detroit
11.2024 - Current
- Collaborated with team to support projects in a creative environment.
- Managed supplies and resources for various creative workshops and classes.
- Provided customer service to students and visitors, addressing inquiries effectively.
- Facilitated communication between departments to streamline project processes.
- Maintained a clean and organized work area throughout shift.
- Operated cash registers to process payments from customers.
- Greeted customers upon entering the store with friendly demeanor.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Rotated through series of different stations based on team needs.
- Organized inventory shelves for easy access and maintenance of stock levels.
Team Associate
Hot Topic
Auburn Hills
04.2021 - 08.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained store appearance by organizing merchandise and ensuring cleanliness.
- Collaborated with team members to execute visual merchandising standards effectively.
- Processed transactions accurately using point-of-sale systems for customer purchases.
- Trained new associates on store policies and customer service best practices efficiently.
- Provided customer service to clients, including resolving complaints and answering inquiries.
- Monitored trends in customer satisfaction levels and identified opportunities for improvement.
- Developed training materials for new employees joining the team.
Education
Communication Design
College For Creative Studies
Detroit, Michigan 09.2024 - 08.2025
Skills
- Visual communication
- Project management
- Customer service
- Team collaboration
- Creative problem solving
- Teamwork and collaboration
- Verbal and written communication
- Product knowledge
- Shipping and receiving
- Sales expertise
- Attention to detail
- Sales support
- Creativity and innovation
- Complex Problem-solving
Certification
•Certification in Customer Service
- Certification in Digital Media I
References
References available upon request.
Timeline
Team Member
College For Creative Studies
11.2024 - Current
Communication Design
College For Creative Studies
09.2024 - 08.2025
Team Associate
Hot Topic
04.2021 - 08.2025