Nianzou Richmond Ametchi
Dallas,Texas
Overview
1
1
year of professional experience
Work History
Service Valet
Magnolia Hotels
Dallas, TX
06.2024 - 10.2024
- Greeted customers upon arrival and provided excellent customer service.
- Validated customer information, such as name and phone number, to ensure accuracy in records.
- Assisted with parking of vehicles in designated areas.
- Collected car keys from customers and returned them when vehicle was retrieved.
- Provided detailed instructions on how to operate a vehicle's features.
- Inspected vehicles for damages prior to parking or retrieving them.
- Ensured that the valet area was clean and free of debris at all times.
- Performed minor maintenance tasks on vehicles, such as filling gas tanks and checking oil levels.
- Maintained logs of all incoming and outgoing vehicles.
- Answered inquiries regarding services offered by the company.
- Maintained professional appearance while representing the company in public settings.
- Adhered to safety protocols when driving customer's vehicles.
- Assisted customers with loading luggage into their cars before departing.
- Responded promptly to any requests from guests or management staff.
- Processed payments for services rendered using cash registers or POS systems.
- Displayed a positive attitude during interactions with customers and colleagues.
- Resolved complaints in an efficient manner while maintaining high standards of customer service.
- Performed daily checks on equipment used for valet services.
- Offered assistance with directions or local attractions when requested.
- Prepared shift reports detailing activities completed during each shift worked.
- Parked and retrieved guest vehicles quickly to avoid long wait times.
- Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
- Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
- Notated damages to vehicles to reduce exposure to risk and lawsuits.
- Positioned barricades and gates to maximize traffic flow through parking lot.
Valet Attendant
Honda
Dallas , Texas
03.2024 - 06.2024
- Directed drivers to parking spots.
- Responded to questions about local area and company services.
- Monitored parking area for safety, security and general customer concerns.
- Reported unusual or unsafe situations to security for immediate attention.
- Issued ticket stubs and gave customers matching stub for locating parked vehicles.
- Certified optimal use of lot by evaluating area and parking scheme.
- Processed all point of sale transactions accurately, counted back coin, and currency and provided receipts to all customers.
- Maintained cleanliness of service area by sweeping, mopping and organizing.
- Patrolled parking areas and monitored car safety to prevent theft and damage.
- Created exceptional customer service by delivering safe, seamless and prompt parking experiences.
- Expressed appreciation for patronage, inviting, and encouraging customer return visits.
- Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
- Greeted guests and answered questions about valet service, directions and local attractions.
- Parked and retrieved guest vehicles quickly to avoid long wait times.
- Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
- Provided directions and recommendations on local attractions upon request from customers.
- Transported customer's belongings safely from one location to another in a timely manner.
- Ensured that all safety protocols were followed while parking and retrieving cars from designated areas.
- Maintained accurate records of customer information including vehicle make and model, license plate number.
- Organized and coordinated the flow of traffic in and out of the parking lot.
- Assisted customers in retrieving their vehicles when requested.
Valet Parking Attendant
Honda
Dallas, TX
02.2024 - 06.2024
Education
Some College (No Degree) -
Dallas College
Texas City, TXSkills
- Professional Appearance
- Clean Driving Record
- Strong Work Ethic
- Standard Vehicle Operation
- French English Fluency
- Directing Traffic
Timeline
Service Valet
Magnolia Hotels
06.2024 - 10.2024
Valet Attendant
Honda
03.2024 - 06.2024
Valet Parking Attendant
Honda
02.2024 - 06.2024
Some College (No Degree) -
Dallas College