Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Niara Baraka

Wilson,NC

Summary

Self motivated, detail-oriented, and educated team player with a proven track record of delivering high quality services. Learns quickly in fast-paced, high-volume environments. Reliable individual with skills and experience as Laboratory Technician. Smart and committed to job well done and offering exceptional drive.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Defect Lab Analyst

Pfizer
Rocky Mount, NC
09.2023 - Current
  • Managed multiple projects simultaneously while maintaining strict deadlines and ensuring accuracy in results delivery.
  • Gathered laboratory samples, monitored fluids and read test results to make accurate care decisions.
  • Improved lab efficiency by streamlining sample processing and data analysis procedures.
  • Contributed to a safe working environment by adhering to safety guidelines and promoting best practices among colleagues.

Drug Technician; Production Operator

Pfizer
Rocky Mount, NC
08.2022 - Current
  • Monitor, troubleshoot, perform quality checks on products and document processing steps including manufacturing and packaging.
  • Prepare and perform cleanings in accordance with cleaning schedules.
  • Perform line clearances and changeovers.
  • Prevent delays and/or downtime of equipment.
  • Process, inspect, and package commodities through various processing stages.
  • Meet all gowning/uniform requirements.
  • CDA certification in progress.
  • Troubleshoot machinery.
  • Inspected final products for defects and flaws using proper QA procedures.
  • Volunteered for additional assignments during peak work periods to keep tasks on schedule.
  • Adjusted machines to increase productivity for runs.
  • Followed safety procedures and guidelines to maintain safe working environments.

Mechanical Assembler 2 /Certified Crew Trainer

Collins Aerospace
Wilson, NC
09.2020 - 07.2022
  • Performs inspection of parts, coating, labeling/boxing, and general preparation for shipment.
  • Examines parts for cracks, loose connections, faulty bonds, and faulty assembly. (QUALITY EXPERIENCE)
  • Records test results in testing log; route products for rework or salvage of usable parts.
  • Assembles parts according to blueprint specifications.
  • Use simple hand and machine tools.
  • Report unsafe practices and/or conditions to the appropriate individuals to ensure prompt resolution of potential hazards.
  • Trained new employees and ensure up to date trainings.
  • Ensure flow of work is consistent.
  • Support audit preparation.
  • Strong discipline to procedures, work instructions, compliance, policies, personal protective equipment, EH&S, and quality cardinal rules.
  • Plan and perform a variety of mechanical or electro-mechanical assembly, tests, fabrication, and inspection procedures.
  • Back up supervisor when needed.
  • Maintained neat and clean work area, clearing debris, organizing parts and keeping spaces open.
  • Performed repeated tasks while sitting or standing over extended periods of time.
  • Tested finished products for compliance with tolerances and overall quality.
  • Collaborated with other line workers and team members to assemble and repair parts.

Remote Customer Service Representative

Alorica
Remote
09.2017 - 11.2020
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Veterinarian Assistant/Laboratory Technician

Countryside Animal Hospital
Wilson, NC
09.2019 - 10.2020
  • Maintain sterilize surgical instruments and equipment.
  • Give medication or immunizations that veterinarians prescribe.
  • Assist in collecting blood, urine, and tissue samples.
  • Capable to read, understand, and execute instructions in basic laboratory procedures.
  • Restrain animals during examinations.
  • Feed, bathe, and exercise animals
  • Processing blood, fecal, and urine samples through in-house analyzers, preparing and interpreting blood smears, basic cytology, intestinal parasite screens, urinalysis, and milk/urine cultures.
  • Preparing and documenting samples for external laboratories, recording all appropriate results in patient electronic medical records, and invoicing of laboratory samples.
  • Surgical assistance, assisting doctors when needed.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Performed testing and quality control using approved laboratory procedures and instrumentation.

Assistant Manager

Sonic Drive Inn
Wilson, NC
06.2016 - 07.2020
  • Recruit, train, hire, and coach over 20 staff members on customer service skills, food and beverage knowledge, sales, and health safety standards.
  • Consistently exceeded monthly sales goals by a minimum of 10%.
  • Created and implement staff health and safety standards, achieving a score of 97% from the board of health.
  • Scheduled shifts for crew members.
  • Interviewed and recruited new employees.
  • Oversaw day-to-day business operations on the floor.
  • Fill in for General Manager in times of absence. (Make executive decisions, hold meetings and provide accountability.)
  • Handle complaints from customers.
  • Kept track of inventory.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Data Entry Clerk

Naturally Radient
REMOTE
08.2018 - 03.2020
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Sorted documents and maintained organized filing process.
  • Compiled data and reviewed information for accuracy prior to input.
  • Maintained databases by entering new and updated customer and account information.
  • Transfer data from paper formats into computer files using data recorders.
  • Created spreadsheets.
  • Verified accuracy of data entered into system to produce error-free reports.

Education

Associate of Science - Business & Administration

Edgecombe Community College
Rocky Mount, NC
06.2024

High School Diploma -

Fike High School
Wilson, NC
06.2017

Skills

  • Safety Management
  • Laboratory Safety Protocols
  • Laboratory Testing
  • Corrective Actions
  • Collect Samples
  • Customer Service
  • Defect Monitoring
  • Sample Preparation
  • Meticulous attention to details

Chemical Handling

Certification

  • Certified Production Operator, Pfizer - Ten months
  • Veterinary Assistant Training - 2019

Timeline

Defect Lab Analyst

Pfizer
09.2023 - Current

Drug Technician; Production Operator

Pfizer
08.2022 - Current

Mechanical Assembler 2 /Certified Crew Trainer

Collins Aerospace
09.2020 - 07.2022

Veterinarian Assistant/Laboratory Technician

Countryside Animal Hospital
09.2019 - 10.2020

Data Entry Clerk

Naturally Radient
08.2018 - 03.2020

Remote Customer Service Representative

Alorica
09.2017 - 11.2020

Assistant Manager

Sonic Drive Inn
06.2016 - 07.2020

Associate of Science - Business & Administration

Edgecombe Community College

High School Diploma -

Fike High School
Niara Baraka