Niara Medina-Mitchell
College Student
Towson,MD
Summary
Proven track record at Sunset Raw Juice Bar, enhancing customer retention through exceptional service and high-quality smoothies. Demonstrated expertise in inventory control and multitasking, significantly reducing stock shortages. Known for outstanding professionalism and courtesy, consistently exceeding business needs with a strong work ethic and integrity. Committed and hardworking student with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Cashier/ Smoothie Barista
Sunset Raw Juice Bar
Fulton, MD
10.2022 - Current
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Boosted customer retention rates through consistent delivery of high-quality smoothies and exceptional customer service experiences.
- Enhanced visual appeal of the smoothie bar area through regular cleaning, attractive displays, and inviting ambience creation.
- Increased revenue by upselling additional items such as snacks or meal replacements along with smoothie purchases.
- Optimized workflow by multitasking between taking orders, preparing smoothies efficiently, and managing register duties when necessary.
Volunteer
Montgomery County Coalition for the Homeless
Rockville, MD
12.2023 - 12.2023
- Supported efficient operations at homeless shelter, preparing meals and organizing supplies.
Education
Bachelor of Arts - Dance And Business
Goucher College
Towson, MD 08.2024 - Current
High School Diploma -
Reservoir High School
Fulton, MD 08.2020 - 05.2024
Skills
Customer Service
Payment Processing
Time management skills
Product restocking
Work Ethic and Integrity
Cleaning and sanitizing
Professionalism and Courtesy
Inventory Control
Multitasking
Honest and Dependable
Timeline
Bachelor of Arts - Dance And Business
Goucher College
08.2024 - Current
Volunteer
Montgomery County Coalition for the Homeless
12.2023 - 12.2023
Cashier/ Smoothie Barista
Sunset Raw Juice Bar
10.2022 - Current
High School Diploma -
Reservoir High School
08.2020 - 05.2024
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