Niaya Walker-Green
New Brunswick,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Peer Support Specialist III, Per Diem Hourly
RUTGERS UNIVERSITY
06.2019 - Current
- Provides telephone support through “warm line” service for non-emergency situations by providing ongoing support and encouragement directly to Veteran or their family members struggling with problems such as substance abuse, mental health issues and interpersonal violence (i.e., domestic/sexual)
- Managed over 20 Veteran calls
- Develops and maintains peer-to-peer relationship with individuals served to identify emotional, psychiatric, or behavioral changes with may require further support
- Works in conjunction with Veteran Crisis Line to provide additional support to Veteran by Veterans
- Helps Veteran establish and sustain self-help (mutual support) and educational groups by soliciting input from mental health consumers on their strengths and interests
- Provides active listening, empathy and lived experience to create safe, open, and supportive space for Veteran or family member.
- Increased awareness of and supported participation in self-help and advocacy organizations.
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Fostered relationships with partner agencies and other interested parties to build pipeline of supportive services
- Communicated with individuals' family members, offering information and insight into support services available at community level
- Attended classes and seminars to enhance knowledge of equipment and operating systems
- Designed safe and supportive environment for clients to discuss issues
- Determined clients' risk of self-harm or other dangerous behaviors
- Listened to clients' concerns and provided encouragement and support
Production Controller
NATIONAL GUARD BUREAU
11.2021 - 08.2023
- Implements maintenance plans and monitors progress
- Monitored inventory use and adjusted inventory control techniques.
- Establishes plans and schedules for maintenance and repair
- Coordinates with units and other support activities concerning delivery, status of repair operations, and/or pick up of completed work orders
- Monitor work priorities, requisition repair parts, and track repair parts status
- Coordinates with logistical personnel, equipment specialists, higher ranked management officials, item managers at depots concerning critical shortages of repair parts required to support maintenance repair program
- Ensures that unit Class 9 (CL IX) accounts are funded, budgeted, and executed to maximize readiness
- Schedule various phases of projects into production facility Using GCSS-ARMY, authorizes acceptance of equipment for repair; monitors work priorities, status, and completion of work orders; requisitions and provides status of repair parts
- Provides status of equipment, maintenance actions in progress, and location of equipment Responsible for data input of work information, status changes and supply changes Ensures equipment readiness reports are correct and submitted in timely manner
- Ensures necessary maintenance records are maintained and required reports are submitted to units and supervisor
- Prioritizes resources to ensure highest level of readiness
- Knowledge of Cl IX operations, procedures, and procurement processes Has working knowledge of different kinds of tools, parts and equipment in stock and requested by personnel
- Receives, stores and identifies parts availability
- Performs quarterly, semi-annual, and annual inventories for shop tools, mechanic toolboxes, and parts
- Maintains facilities sensitive and non-sensitive items by serving as property book liaison
- Establishes plans and schedules for maintenance repairs and turn-ins.
Tools and Parts Attendant
NATIONAL GUARD BUREAU
01.2017 - 11.2021
- Kept inventory of hand tools and gauges calibrated for use.
- Maintained instruments and tools to help team complete maintenance tasks quickly and with accurate outcomes.
- Monitored incoming and outgoing tools to track locations.
- Verified computer inventory against physical inventory and resolved discrepancies.
- Unpacked, inspected and stored new tools according to crib plans.
- Establishes plans and schedules for maintenance and repair
- Coordinates with units and other support activities concerning the delivery, status of repair operations, and/or pick up of completed work orders
- Monitor work priorities, requisition repair parts, and track repair parts status
- Coordinates with logistical personnel, equipment specialists, higher ranked management officials, item managers at depots concerning critical shortages of repair parts required to support the maintenance repair program
- Knowledge of Cl IX operations, procedures, and procurement processes Has a working knowledge of the kinds of tools,parts and equipment in stock and requested by personnel
- Receives, stores and identifies parts availability
- Performs quarterly, semi-annual, and annual inventories for shop tools, mechanic toolboxes, and parts
- Maintains facilities sensitive and non-sensitive items by serving as property book liaison
- Establishes plans and schedules for maintenance repairs and turn-ins
- Maintains property book using GCSS-Army and manual inventories
Residential Counselor, Overnight Hourly
CARRIER CLINIC
01.2017 - 01.2019
- Monitored and documented client progress toward meeting goals and objectives.
- Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal, and social skills.
- Encouraged clients to develop self-advocacy skills and to become active participants in own treatment plans.
- Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.
- Supported residents in coping with emotions and fears through one-on-one sessions.
- Assisted residents in adhering to treatment plans by setting up medical appointments, arranging transportation, coordinating services, and providing emotional support.
- Communicated behavior choices to residents by outlining positive and negative consequences of choices.
- Delivered frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success.
Education
Bachelor of Arts - psychology
RUTGERS UNIVERSITY – NEW BRUNSWICK
New Brunswick, NJ2013
Bachelor’s degree - criminal justice
RUTGERS UNIVERSITY
NEW BRUNSWICK, NJ2004
Skills
- Emotional Support
- Intervention Management
- Effective Listening
- Problem-Solving Skills
- Critical Thinking
- Warehousing and Delivery
- Inventory Management
- Supply Chain Applications Systems
- Logistical Operations
- Web Intelligence
- Regulatory Compliance
- Conflict Resolution Techniques
Certification
Federal EEO Counselor
Grad School USA/NJARNG 2022
SPECIAL EMPHASIS PROGRAM MANAGER
Grad School USA/NJARNG 2022
RESILIENCE TRAINER aSSISTANT/ASIST TRAINING
NJARNG 2021
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama
Timeline
Production Controller
NATIONAL GUARD BUREAU
11.2021 - 08.2023
Peer Support Specialist III, Per Diem Hourly
RUTGERS UNIVERSITY
06.2019 - Current
Tools and Parts Attendant
NATIONAL GUARD BUREAU
01.2017 - 11.2021
Residential Counselor, Overnight Hourly
CARRIER CLINIC
01.2017 - 01.2019
Bachelor of Arts - psychology
RUTGERS UNIVERSITY – NEW BRUNSWICK
Bachelor’s degree - criminal justice
RUTGERS UNIVERSITY
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