Focused student with knowledge of food sanitation and safety, customer satisfaction, and telephone etiquette. Aiming to leverage abilities to successfully fill the vacancy on the team. Frequently praised as diligent by peers, I can be relied upon to help your team achieve its goals. Highly motivated individual with a passion for excellent customer service. Possesses a strong work ethic and a team-player attitude. Well-versed in the hospitality and retail industries, with a focus on customer relations, problem-solving and multitasking. Committed to providing outstanding customer service and maintaining a clean, organized environment. Motivated Redstar with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals.
Hi, I’m
RaNiayah Rice
Matteson,IL
Summary
Overview
3
years of professional experience
Work History
Redstar
Server
06.2023 - Current
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Supported needs of multiple tables- person wait staff who attended to specific needs of countless customers daily for [Type] restaurant with social relevancy and intentionality.
Chipotle
Crew Member
01.2022 - Current
Job overview
- Handled customer complaints in a professional and courteous manner
- Recommended menu items according to customer preferences and dietary restrictions
- Counted money in cash drawers and calculated customer tips after shifts
- Trained new employees regarding company policies and food preparation procedures
- Washed and sanitized plates and utensils for continued use
- Addressed customer complaints by remaking dishes and administering refunds
- Processed customer refunds and exchanges
- Cleared and bussed tables and mopped lobby floors during closing times
- Completed all store opening and closing procedures
- Memorized food and drink recipes to prepare orders with speed and accuracy
- Wrapped menu item such as sandwiches, hot entrees, and desserts for serving or for takeout.
Amazon
Warehouse Worker
03.2024 - 04.2024
Job overview
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
- Consistently lifted materials weighing as much as 50 pounds.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
Super Target
Deli Clerk
09.2023 - 03.2024
Job overview
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
Elementary School District 159
HR Intern
06.2023 - 08.2023
Job overview
- Managed confidential personnel files, maintaining accuracy and upholding strict privacy standards.
- Coordinated scheduling of interviews between candidates and hiring managers, ensuring a smooth recruiting process for all parties involved.
- Tracked employee attendance, identifying trends and providing insights for management to address any potential issues promptly.
- Streamlined recruitment processes for increased efficiency in talent acquisition efforts.
- Supported HR team with the creation of comprehensive onboarding materials, improving employee retention rates.
- Aided in updating job descriptions regularly, keeping them relevant to current market trends and organizational needs.
- Processed payroll accurately and timely, ensuring all employees were compensated fairly for their work contributions.
- Maintained professional relationships with external vendors providing HR services such as background checks or training materials providers.
Marianos
Bakery Clerk
11.2020 - 09.2021
Job overview
- Stocked products regularly, keeping display shelves filled with fresh items
- Answered questions about food ingredients, cake designs, and special orders to help customers with preferences
- Managed store opening and closing procedures
- Sanitized counters and regularly cleaned display shelves and electronics to prevent cross-contamination
- Checked product sell-by dates for freshness, rotating out old products
- Cleaned and organized bakery display cases, shelves, and equipment
- Applied icing art on top of cake to write personal message as requested
- Baked products, packaged them, and then put products on sales floor.
Pete's Fresh Market
Bakery Clerk
05.2021 - 08.2021
Job overview
- Stocked products regularly, keeping display shelves filled with fresh items
- Answered questions about food ingredients, cake designs, and special orders to help customers with preferences
- Sanitized counters and regularly cleaned display shelves and electronics to prevent cross-contamination
- Managed store opening and closing procedures
- Cleaned and organized bakery display cases, shelves, and equipment
- Checked product sell-by dates for freshness, rotating out old products
- Baked products and packaged them
Education
Xavier University of LouisianaNew Orleans, LA
Bachelor of Science (B.S.) Biology Candidate
05.2026
University Overview
GPA: 3.1
Skills
- Time Management
- Cash Handling
- Food Preparation and Safety
- Ordering Procedures
- Company Standards
- Crew Leadership
- Clear Communication
- Strong Work Ethic
- Exceptional customer service
- Team Player
- Team Leadership
- Cool Under Pressure
- Safe Food Handling
Businesses Owned
Businesses Owned
- Treat Business (since March 2020)
- Lash Extension Business (since December 2022)
Volunteer Experience
Volunteer Experience
- Daycare Worker, Cindy's Group Daycare, Riverdale, IL, 06/2020, Present, Maintain a safe play environment., Communicate with children's parents or guardians about daily activities, behaviors, and related issues., Observe and monitor children's play activities., Sanitize toys and play equipment., Assist in preparing food and serving meals and refreshments to children., Read to children and teach them simple painting, drawing, handicrafts, and songs., Regulate children's rest periods.
- Garden Associate, PXP Garden Day, New Orleans, LA, 03/2023, 03/2023
Timeline
Warehouse Worker
Amazon
03.2024 - 04.2024
Deli Clerk
Super Target
09.2023 - 03.2024
Server
Redstar
06.2023 - Current
HR Intern
Elementary School District 159
06.2023 - 08.2023
Crew Member
Chipotle
01.2022 - Current
Bakery Clerk
Pete's Fresh Market
05.2021 - 08.2021
Bakery Clerk
Marianos
11.2020 - 09.2021
Xavier University of Louisiana
Bachelor of Science (B.S.) Biology Candidate
Accomplishments
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of 15 staff members.
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