Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ni'Ayra Tobar

Mishawaka,IN

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

HomeGoods
Mishawaka, IN
11.2023 - Current
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Monitored and maintained the cleanliness and organization of the sales floor and stock areas.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Stocked shelves with merchandise according to company standards.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Greeted customers to determine wants or needs.
  • Handled returns and exchanges according to company policies.

Retirement Specialist

American Senior Benefits
Elkhart, IN
05.2023 - 09.2023
  • Developed and implemented retirement plans for clients to ensure they were in line with their long-term financial goals.
  • Provided comprehensive advice on retirement planning strategies, including Social Security benefits and 401s.
  • Prepared detailed reports outlining current financial status, future projections, and recommended courses of action.
  • Educated customers on the importance of saving for retirement through seminars, one-on-one meetings, webinars.

Store Associate

Wakarusa Dime Store
Granger, IN
08.2021 - 04.2023
  • Assisted customers with product selection, pricing and availability.
  • Provided cash register operations and handled customer payments.
  • Stocked shelves with merchandise and maintained inventory levels.
  • Organized store displays to ensure maximum visibility of products.
  • Ensured the cleanliness and tidiness of the store.
  • Addressed customer complaints in a professional manner.
  • Assisted with loading and unloading deliveries from vendors.
  • Performed daily opening and closing procedures for store operation.

Front Desk Receptionist

Candlewood Suites Hotel
Granger, IN
08.2020 - 04.2021
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.

Education

Indiana Life, Accident, & Health Resident Producer -

Pearson Vue Education
Philadelphia, PA
05.2023

High School Diploma -

Clay High School
South Bend, IN
06.2016

Skills

  • Excellent Communication
  • Verbal Communication
  • Calm Under Pressure
  • Customer Service
  • Problem-Solving
  • Planning and Coordination
  • Leadership
  • Computer Skills
  • Troubleshooting
  • Organization
  • Money handling
  • Phone etiquette
  • Verbal and written communication

Certification

  • Licensed in Indiana - Resident Producer Individual - Life, Accident, & Health; Issued: 05-11-2023
  • Licensed in Michigan - Non-Resident Producer Individual - Life, Accident, & Health; Issued: 09-17-2023
  • 2024 AHIP Certified

Timeline

Retail Sales Associate

HomeGoods
11.2023 - Current

Retirement Specialist

American Senior Benefits
05.2023 - 09.2023

Store Associate

Wakarusa Dime Store
08.2021 - 04.2023

Front Desk Receptionist

Candlewood Suites Hotel
08.2020 - 04.2021

Indiana Life, Accident, & Health Resident Producer -

Pearson Vue Education

High School Diploma -

Clay High School

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Ni'Ayra Tobar