Nic Flores
Lake Placid,FL
Summary
Dynamic leader with extensive experience in warehouse and production management, notably at Sunbulb Company. Excelled in streamlining operations, enhancing team productivity by over 30%, and implementing safety protocols. Proficient in Microsoft Office and bilingual in Spanish and English, demonstrating exceptional communication skills and a knack for fostering a collaborative work environment.
Overview
13
13
years of professional experience
Work History
Warehouse/Production/Greenhouse Manager
Sunbulb Company
Arcadia, FL
07.2020 - 02.2024
- Maintained accurate records of plant inventory and crop production.
- Scheduled regular maintenance tasks such as cleaning benches, floors, walls, and equipment in the greenhouse facility.
- Coordinated position requirements, schedules and production team processes.
- Communicated regularly with other departments regarding supply chain activities.
- Generated warehouse shipping documents, packing lists and invoices.
- Prepared inventory for shipment by attaching tags and labels.
- Drafted policies related to storage space utilization and distribution operations.
- Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
- Maintained up-to-date knowledge of safety regulations and ensured compliance with them at all times.
- Resolved customer complaints related to product quality or delivery issues.
- Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
- Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
- Managed the disposal of surplus, damaged, or obsolete inventory in accordance with company policies.
- Monitored staff performance, identified areas for improvement, and provided training as needed.
- Handled departmental scheduling to maintain proper staffing for shifts.
- Coordinated cross-training programs for warehouse staff to ensure flexibility and coverage.
- Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
- Ensured that all orders were accurately fulfilled in a timely manner.
- Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
- Created reports on key metrics such as shipping accuracy rates, turnaround times, inventory levels.
- Operated forklifts to fill or empty overhead spaces.
- Processed requests and supply orders and pulled materials to successfully prepare orders.
- Planned and implemented efficient warehousing systems for incoming and outgoing goods.
- Facilitated team meetings to communicate goals, updates, and solicit feedback for continuous improvement.
- Organized regular cycle counts of physical inventory to ensure accuracy of system data.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Monitored the performance of all equipment to ensure proper functioning.
- Supervised installation, repair and upkeep of machinery and mechanical equipment.
- Coordinated with vendors to purchase replacement parts as needed.
- Maintained records of repairs, service requests, costs.
- Inspected buildings, grounds and equipment regularly for safety hazards or breakdowns.
- Organized work orders, assigned tasks to staff members and tracked progress of repairs and maintenance projects.
- Managed the maintenance staff and their daily activities.
Assistant Operations Manager
Costa Farms...Formerly Delray Plants
Venus, FL
09.2010 - 07.2020
- Developed and implemented operational procedures to ensure efficient workflow.
- Supervised activities within the nursery environment.
- Ensured compliance with health and safety regulations.
- Coordinated position requirements, schedules and production team processes.
- Responsible for budgeting, forecasting and monitoring expenditure on a monthly basis.
- Maintained accurate records of attendance, incidents and accidents in line with company policy.
- Managed the recruitment, selection and training of nursery staff.
- Developed and implemented policies and procedures for the nursery.
- Planned harvest and planting schedules.
- Protected environmental areas, team members and consumers from harm by closely monitoring chemical applications and production techniques.
- Implemented initiatives to improve efficiency across all departments within the nursery.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Utilized various software and tools to streamline processes and optimize performance.
- Coordinated the scheduling of deliveries with customers and vendors.
- Planned routes for drivers according to budget constraints and delivery deadlines.
- Created reports detailing daily shipments, arrivals and discrepancies in order fulfillment.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
- Implemented and planned warehouse safety and security programs and activities.
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
- Coordinated with carriers to ensure timely delivery of goods.
- Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
- Managed employee relations issues including grievances, complaints, and disputes as needed.
- Assisted with planning, organizing and coordinating company events.
- Explained company personnel policies, benefits and procedures to employees or job applicants.
- Compiled reports related to personnel activities such as attendance tracking, turnover rates, disciplinary actions.
- Supported HR projects, such as employee satisfaction surveys and exit interviews.
- Monitored timekeeping records for accuracy and completeness.
Education
Some College (No Degree) - General Business
University of South Florida
Tampa, FLSkills
- Bilingual-Spanish/Emglish- Fluency in both written and spoken
- Staff supervision
- Communication and presentation
- Warehouse operation oversight
- Daily cycle counting
- Loading and unloading
- Reporting and correspondence
- Employee safety
- Workflow coordination
- Hiring and training
- Operations planning
- Proficient in Microsoft Office
- Stock control
- Employee team supervision
- Performance evaluations
- Staff management
- Verbal and written communication
- Coaching and motivation
- Forklift operations
References
References available upon request.
Timeline
Warehouse/Production/Greenhouse Manager
Sunbulb Company
07.2020 - 02.2024
Assistant Operations Manager
Costa Farms...Formerly Delray Plants
09.2010 - 07.2020
Some College (No Degree) - General Business
University of South Florida
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