Summary
Work History
Education
Skills
Accomplishments
Work Preference
Work Availability
Certification
Overview
Timeline
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Nica Nuki

Nica Nuki

Tucson,AZ

Summary


  • 25 year Military Wife (retired) who took advantage of being bounced around by becoming proficienct in various career fields, holding several positions from entry-level to supervisory.
  • To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Work History

Business Development Manager

A1 Suspension & Service
09 2023 - Current

Business Plan Development
Target Marketing Analysis
Register LLC
Obtain State Business Licenses
Obtain Local Permits
Obtain EIN
File for TPT License
Registered as Statutory Agent
Listed as CFO
Obtained OSHA clearance
Maintain All Financial Records
Maintain Compliance within All State & County Requirements

Customer Service Manager

Grease Monkey
Tucson, AZ
04 2020 - 12 2021

Maintain vehicle & parts knowledge

Accounts receivable/accounts payable

Upselling & cross-selling

Maintained customer vehicle records

Cashier

Continued education automotive

Inventory

Technician/pit back up

Business Office Manager

Native American Enterprises
Wichita, KS
03 2015 - 03 2020

Negotiated & maintained contracts

OSHA compliance

Microsoft Office Suite Word/Excel/PowerPoint

Logistics for frieght

Freight scheduling & dispatch LTL, FTL, PTL

BOL's, freight checklists, carrier agreement, COI, rate confirmations, tripsheets, delivery receipts

Financial bookkeeping

A/R A/P Payroll

Employee onboarding

Inventory

Accounting/data entry

Staff training sessions

Compliance audits

Confidential files

Financial operations

Recruitment & onboarding

Daily operations

Staff schedules & performance

Business Office Manager

Barnett’s Towing & Propane
Tucson, AZ
05 2002 - 12 2005

Managed daily operations of the financial office

Oversaw the maintenance of office equipment

Supervised a team of 5 administrative staff members, up to 35 drivers, and various maintenance staff

Negotiated contracts with vendors

Managed employee schedules including on call

Maintained full records of every employee

Conducted regular audits on financial transactions

Coordinated and dispatched tow trucks

Managed a high volume of incoming calls

Maintained accurate records of all service requests

Communicated updates with customers

Collaborated with tow truck drivers to ensure efficient routing and minimize response times

Monitored the status of ongoing service calls

Utilized GPS tracking systems

Coordinated with law enforcement agencies

Performed regular quality checks on completed jobs

Maintained up-to-date knowledge of local traffic conditions

Scheduled routine maintenance services

Ensured compliance with all safety regulations related to towing operations

Maintained accurate records of all incidents

Maintained confidentiality of sensitive information related to law enforcement investigations or impoundments

Billing Office Manager

Beaudry RV
Tucson, AZ
08 2000 - 12 2005

Managed a team of 15 billing specialists

Oversaw the management of over 10,000 accounts

Conducted regular audits of financial documents

Maintained accurate financial records by reconciling bank statements, processing invoices, and tracking expenses

Prepared monthly financial reports for management review

Calculated commisions & coordinated with HR to process employee payroll

Provided support during tax season & during audits

Managed petty cash fund

Ensured compliance with GAAP standards

Handled monthly sales tax returns

Maintained confidentiality of sensitive financial information at all times, adhering to data protection regulations

Coordinated year-end closing activities including accruals, deferrals, and adjusting journal entries

Business Office Manager

The River Internet Access Co
Tucson, AZ
04 1998 - 02 2002

Supervised a team of 5 administrative staff members, 12 sales staff members, and 35 technical support staff members

Accounts payable, accounts receivables, payroll, taxes, audits, and bank reconciliations

Certified Medical Assistant

Transformational Medicine
Tucson, AZ
03 2022 - 10 2022

Prepared all IV therapy solutions for infusion

In charge of lab

Complete all blood draws for testing

Perform UA's

Provide pt care during IV therapy, DC IV, after care

Venipuncture for labs/blood letting

Transcription

Injections

Vitals

Patient education

Organized schedule

Prepare examination rooms

Assisted minor surgery procedures

Answer telehealth calls

Diagnostic and technical treatment procedures

Patient Care Technician

St Marys Healthcare System for Children
Jefferson City, MO
09 2008 - 02 2015

Patient care

Vital signs

Collecting specimens

Administering medications

Maintain EHR

Clean & restock examination rooms

Patient education

Perform tests; blood draws, urinalysis, & EKGs

Referrals

Assist minor surgical procedures

Inventory/restock

Training

HIPAA compliance

Vaccinations/Immunization

Insurance authorizations

S.W.A.N. team member

Emergency response team

Float

Phlebotomist/Medical Assistant

American Red Cross
Tucson, AZ
06 2005 - 09 2008

Blood collection

Mobile phlebotomy

Maintain accuracy & prevent cross-contamination

Maintained strict infection control

HIPAA compliance

Utilized electronic medical record (EMR)

Quality control checks on equipment daily

Train new phleblotomists

Successfully collected up to 35 units daily

Ensured compliance with OSHA

Closely monitored inventory

Education

License - Esthetics

Eric Fisher Academy
2018

License - Cosmetology

Paul Mitchell The School - Columbia
2014

Technical Diploma - Customer Relationship Management

New Horizons Career Center
2005

Technical Diploma - Business Administration and Management

New Horizons Career Center
2003

Technical Diploma - Accounting and Management Information Systems

New Horizons Career Center
2003

Technical Diploma - Basics of Business Accounting

New Horizons Career Center
2003

Technical Diploma - Leadership

New Horizons Career Center
2003

License - Master Of Makeup Artistry

Cinema Makeup School
1995

Diploma -

Tucson Magnet High School
1994

Certified - Medical Assistant

Pima Medical Institute
06.2005

Skills

  • Laboratory Experience
  • Marketing
  • Intake
  • Leadership & Development
  • Blood transfusion
  • ICD-10
  • Immunizations
  • HIPAA
  • Medication administration
  • Account Reconciliation
  • Microsoft Excel
  • Phlebotomy
  • General Ledger Accounting
  • Compliance management
  • OSHA
  • Epic
  • Forecasting
  • Medical Records
  • Accounts Receivable
  • Automotive sales
  • Nursing
  • Payroll
  • Customer Relationship Management
  • Cosmetology
  • Statistical analysis
  • Management
  • Bank Reconciliation
  • QuickBooks
  • Medical Billing
  • Profit & Loss
  • Medical office management
  • Aseptic technique
  • Tax experience
  • Administrative Experience
  • Upselling
  • Esthetic laser treatment
  • Suturing
  • Pediatrics
  • Office Management
  • Business Administration & Management
  • Blood typing
  • Accounting
  • Accounting & Management Information Systems
  • Documentation review
  • Journal Entries
  • Makeup application
  • Blood sampling
  • Sales
  • Business formation
  • Accounts Payable
  • Venipuncture
  • Time management
  • Transcription
  • Vital Signs
  • Experience Administering Injections
  • Automotive Repair
  • Pediatric first aid
  • Blood banking
  • Statutory Accounting Principles
  • GAAP
  • Vehicle Maintenance
  • Basics of Business Accounting
  • Beauty & cosmetics sales
  • EMR Systems
  • Aesthetic treatments
  • Financial Report Writing
  • Medical terminology
  • Triage
  • Human Resources
  • Patient Care
  • Medical Coding
  • General Management Procedure's
  • Sample and specimen collection
  • Medical office administration
  • Medical Records Management
  • Medical records review
  • Health education
  • Infection Control
  • Staff Management
  • Specimen labeling procedures
  • Measuring vital statistics
  • Diagnostic Testing
  • Blood specimen storage
  • Recording data
  • Quality control guidelines
  • Good Telephone Etiquette
  • Data Entry
  • EHR Software Proficiency
  • Multitasking Abilities
  • Organization and Time Management
  • Excellent Communication
  • Flexible and Adaptable
  • Cultural Awareness
  • Active Listening
  • Google Workspace
  • Critical Thinking
  • First Aid/CPR
  • Dependable and Responsible
  • MS Office
  • Training and Development
  • Teambuilding
  • Decision-Making
  • Self-Motivated
  • Analytical and Critical Thinking
  • Problem-Solving
  • Bookkeeping
  • Sorting and labeling
  • Database administration
  • Strategic planning
  • Policy and procedure modification
  • Team Bonding
  • Administrative support
  • Performance improvement
  • Business administration
  • Expense reporting
  • Mail handling
  • Budgeting
  • Office management
  • Staff Management
  • Presentation design
  • Credit and collections
  • Scheduling
  • Relationship building
  • Workflow planning
  • Organizational skills
  • Clerical support
  • Documentation expertise
  • Excellent multi-tasking ability
  • Clear oral/written communication
  • Documentation and control
  • Payroll and budgeting
  • Office administration
  • Contract negotiations
  • Project Management
  • Technical Support
  • Business planning
  • Search Engine Optimization
  • Financial Management
  • Sales and marketing
  • Business Development
  • Negotiation
  • Practiced at FHA loan process
  • Proficient in 10-key
  • Financial analysis aptitude
  • Deep knowledge of bankruptcy processes
  • Financial transactions expertise
  • Attention to Detail
  • Training and Development
  • Invoicing and collections
  • GL accuracy
  • Payroll Processing
  • Commission calculation
  • Expense reports
  • Month-end reports
  • Statutory Reporting
  • Cost accounting
  • Analytical reasoning
  • Prioritizing calls
  • Updating logs
  • Verifying coverage
  • Closing tickets
  • Routing orders
  • Dispatching field personnel
  • Maintaining call metrics
  • Dispatching procedures
  • Schedule Management
  • PPE Complianence
  • Warehouse environment safety
  • Logistics
  • Route deliveries
  • DOT Regulations
  • Warehouse Logistics
  • Labeling and boxing
  • Purchase order verification
  • Order picking and processing
  • Quantity calculations
  • Shipping and receiving
  • Loading and unloading
  • Route logs
  • GPS and route planning
  • Vehicle inspections
  • Defensive driver training
  • Vehicle systems
  • Materials transport
  • Locating VINs
  • Recovering vehicles
  • Operating hydraulics
  • Lookout kit
  • Flatbed truck expertise
  • AAA experience

Accomplishments

  • Supervised team of 3 - 65 staff members.
  • Investigated, identified and reconciled account discrepancies totaling $745,000 in company savings.
  • Advanced from Sales Rep to Billing Office Manager within 14 months due to willingness to take courses after hours and dedication to success of company.
  • Recognized by management for Organizational Skills which saved company over $100,000 in possible out of compliance fines.
  • Sourced, negotiated and secured contracts with several local law emforcement agencies to be sole provider of services, resulting in increasing profits by $323,000 just in 1st year.
  • Won "Golden Needle" award in 2006 & 2007
  • Educated 75 phlebotomy students on venipuncture and capillary puncture techniques.
  • Achieved 99.99% error-free rate in 2006-2008 on my total blood collections
  • Recognized by almost every employer held for attendance and availabilty above and beyond scehedualed shift.
  • S.W.A.N team member (SWAT)
  • Saluatorian
  • Awarded "Best Avante Garde Application"
  • 1st place Aveda Congress Professional Stylist Event 2017
  • Awarded "Highest Retail Sales" 2017 & 2018
  • 1st place "Best Overall Artist in Kansas Competition"

Work Preference

Work Type

Full TimePart TimeContract Work

Work Location

On-SiteRemoteHybrid

Important To Me

Company Culture

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

Certified Medical Assistant

Certified Medical Coding Specialist

Overview

20
20

Accounts Payable

20
20

Accounts Receivable

20
20

Office Management

20
20

Payroll

Timeline

License - Esthetics

Eric Fisher Academy

License - Cosmetology

Paul Mitchell The School - Columbia

Technical Diploma - Customer Relationship Management

New Horizons Career Center

Technical Diploma - Business Administration and Management

New Horizons Career Center

Technical Diploma - Accounting and Management Information Systems

New Horizons Career Center

Technical Diploma - Basics of Business Accounting

New Horizons Career Center

Technical Diploma - Leadership

New Horizons Career Center

License - Master Of Makeup Artistry

Cinema Makeup School

Diploma -

Tucson Magnet High School

Certified - Medical Assistant

Pima Medical Institute

Business Development Manager

A1 Suspension & Service
09 2023 - Current

Customer Service Manager

Grease Monkey
04 2020 - 12 2021

Business Office Manager

Native American Enterprises
03 2015 - 03 2020

Business Office Manager

Barnett’s Towing & Propane
05 2002 - 12 2005

Billing Office Manager

Beaudry RV
08 2000 - 12 2005

Business Office Manager

The River Internet Access Co
04 1998 - 02 2002

Certified Medical Assistant

Transformational Medicine
03 2022 - 10 2022

Patient Care Technician

St Marys Healthcare System for Children
09 2008 - 02 2015

Phlebotomist/Medical Assistant

American Red Cross
06 2005 - 09 2008
Nica Nuki