Nicarla Clervil
Orlando,FL
Summary
New nurse graduate, clinical hours in med-surge, cardiac PCU, SNF, labor and delivery, Health Coach/Educator, QI reporting, lean six sigma, data analysis, experienced multilingual Healthcare Administrator with 17 yrs of Health Care experience, Health Educator, Mental Health, Case Management, Social Work, Peer Reviewer, Customer service. Fluent in English, French, and Creole. Supervisor/Coordinator experience with great work ethic and proven track record of consistently exceeding expectations. Providing health care services to broad-based patient populations. Health educator/Outreach for Cancer, Cardiovascular Diseases, Asthma, and Nutrition.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Clinical Experience
Clinical
- Heath promotion and Wellness clinical - 36 hours
- Skill Nursing Facility - AH Orlando East - 90 hours
- Behavioral Center – AH Orlando South - 45 hours
- Medical Surgical Telemetry - AH Orlando South - 90 hours
- Labor and Delivery– AH – Orlando South - 67.5 hours
- Medical Surgical Telemetry – AH Orlando South 3S - 90 hours
- Pediatric Unit - AH Orlando South - 45 hours
- NURS440 Community Health Nursing - 45 hours
- Medical Surgical Telemetry – AH Orlando South GT8 CV PCU - 90 hours
- Leadership and Management 22.5 hours
- Cardiac PCU – Altamont Springs - 135 hours
Total hours 756
Health Coach
Cigna
02.2017 - Current
- Onsite face-to-face health/wellness coaching and education
- Targeted health assessment/ management of chronic conditions
- Collaborate with customers to establish health improvement plans and personalized evidence based goals
- Utilize Biometrics values to improve clinical outcomes
- Multidisciplinary team consultations
Health Educator/Outreach/Asthma Educator
Center for Multicultural Wellness and Prevention
06.2010 - 02.2017
- Face to face assessment of asthma
- One on one Asthma education
- Allocate resources for asthma
- Home visits
- Collaborate with community partners
CQI Coordinator
The Chrysalis Center
02.2014 - 01.2017
- Develop performance improvement targets for quality, service, and efficiency
- Analyze outcome measurements
- Monthly/Quarterly CQI Outcome, Fidelity Reports
- Service Verification/Utilization Report
- Monitor Treatment Plan completion and discharge outcomes.
Housing Case Manager
Center for Multicultural Wellness and Prevention
06.2010 - 02.2014
- Assist client with assistance for rent, utilities, and mortgage
- Complete assessment and care plan to help client achieve financial goals
- Gather other local resources that can benefit clients such as food assistance, furniture, low income housing, mental health, etc
- Advocate for clients on issues concerning housing
- Enter client’s information into HMIS database system
- Outreach via radio and television broadcasting, educating the community on health related issues as well as social services.
Intake Department Supervisor
The Chrysalis Center
08.2008 - 06.2010
- Authorization process for new clients
- Management of the Intake department-Dade County, Broward County and Palm Beach County
- statistical reports for the department
- Overview of benefits eligibility for Mental Health/ Behavioral Health services
Education
Bachelor of Science - Nursing
Adventist University of Health Sciences
Orlando, FL08.2024
Master of Science - Biomedical Informatics
Nova Southeastern University
12.2020
Bachelor of Science - Micro/Molecular Biology And Biotechnology
University Of Central Florida/ FAU
12.2006
Skills
- Health educator and community outreach experience
- Peer reviewer, lean sigma certified, utilization and capacity reports, quality improvement, outcome measures
- Health administration experience, Fluent in English, French and Creole Social worker experience
- Experience with Public Speaking, Marketing and communication skills, Computer experience: proficient with Microsoft word, Excel, Power point, and outlook Experience with database entry, documentation into different health care system
- Intrapersonal/Interpersonal and organizational skills
Certification
- BLS certification
- Lean Sigma yellow certification
- Team Leadership Certificate from the Institute For Research and Leadership Development
- Peer Reviewer certification
References
- Lynn Rowe PhD, RN
Associate Professor Nursing
BSN Program Coordinator
O: 407-303-7747 x110-1058
F: 407-303-1872
Lynn.rowe@ahu.edu
- Marika Whitaker DNP, MHA, RN
AdventHealth Orlando
Clinical Nurse Educator
7 TWR Medical PCU & Virtual Nursing
407-921-5924 (m)
Marika.Whitaker@AdventHealth.com
Volunteer Experience
- Sigma Theta Tau International Honor Society of Nursing (Sigma)
- Women’s Conference with Haitian American Art Network, Inc.
- Cultural & Linguistic Competence Committee with Wraparound Orange
- Annual Caribbean Health Summit
- Florida Haitian Student Organization at FAU
- Florida Medical Center in Broward county volunteer
- Joe DiMaggio’s Children’s Hospital
Timeline
Health Coach
Cigna
02.2017 - Current
CQI Coordinator
The Chrysalis Center
02.2014 - 01.2017
Health Educator/Outreach/Asthma Educator
Center for Multicultural Wellness and Prevention
06.2010 - 02.2017
Housing Case Manager
Center for Multicultural Wellness and Prevention
06.2010 - 02.2014
Intake Department Supervisor
The Chrysalis Center
08.2008 - 06.2010
Clinical Experience
Clinical
Bachelor of Science - Nursing
Adventist University of Health Sciences
Master of Science - Biomedical Informatics
Nova Southeastern University
Bachelor of Science - Micro/Molecular Biology And Biotechnology
University Of Central Florida/ FAU
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