Nicaury Mercedes
The Bronx,NY
Summary
Innovative and experienced Nutritionist with 2 years of expertise in conducting nutrition assessments and evaluating lifestyle factors. Research and gather information on clients' physical fitness, stress levels, medical diagnoses and medication usage. Offer effective specific diet and lifestyle changes appropriate for each individual to maximize transformations and positive outcomes. Goal-oriented Nutrition Consultant delivers guidance on foods to be consumed for good health. Creates nutritional plans for clients of all ages, including children, expecting mothers and older individuals. Committed to driving client satisfaction and maintaining client relationships through professionalism. Caring Nutrition Consultant with in-depth knowledge of standard human diets, food science principles, clinical therapeutic nutrition and food system management. Diligent professional offering 2 years of experience in effectively creating client-specific diet plans and menus. Self-motivated and enthusiastic with expertise in understanding ailments related to deficiencies. Articulate Nutritionist with 2 years of expertise in health and wellness education. Develop and deliver impactful presentations on diabetes, cardiac health and other chronic diseases. Exceptional communication skills and effective teaching of attention-grabbing seminars.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Nutrition Consultant
Goals Plastic Surgery
721 St Nicholas Ave New York, NY 10031
06.2021 - 06.2023
- Improved clients'' overall health by providing personalized nutritional guidance and meal planning.
- Developed tailored nutrition plans for weight loss, resulting in healthier lifestyles and increased client satisfaction.
- Enhanced client understanding of food labels and ingredients, empowering them to make informed dietary decisions.
- Conducted comprehensive assessments of clients'' nutritional needs and preferences, formulating effective strategies to address individual goals.
- Collaborated with healthcare professionals to develop customized nutrition interventions for clients with specific medical conditions.
- Educated clients on the importance of a balanced diet, emphasizing the role of macronutrients and micronutrients in overall wellness.
- Monitored client progress through regular consultations, adjusting meal plans as necessary to optimize results.
- Utilized evidence-based practices to provide accurate and up-to-date information on dietary supplements and their potential benefits or risks.
Dental Receptionist
Sheridan Smile Dental Office Pllc
841 Concourse Village W,Bronx,NY 10451
01.2019 - 02.2020
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
- Streamlined insurance claims processing for faster reimbursement and improved patient experience.
- Increased office efficiency with meticulous record-keeping of patient information, treatment plans, and payment history.
- Reduced wait times by quickly greeting patients upon arrival and assisting with the check-in process.
- Improved billing accuracy by diligently verifying insurance coverage and updating patient financial records accordingly.
- Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.
- Expedited appointment scheduling through effective utilization of office management software systems.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Assisted in optimizing dental practice operations by proactively identifying and resolving administrative issues or inefficiencies.
- Facilitated clear communication between dentists, dental assistants, and patients to ensure optimal care coordination.
Bar Manager
Studio Square NYC
35-33 36th St, Longisland City
02.2016 - 11.2019
- Boosted customer satisfaction by implementing innovative bar management strategies.
- Enhanced team productivity through effective scheduling and task delegation.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Increased revenue with creative marketing initiatives and promotional events.
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Collaborated with kitchen team for seamless integration of food and beverage offerings.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Implemented cost control measures to maximize profit margins without compromising on quality or service levels.
- Analyzed sales data to identify trends, adjusting menu offerings accordingly.
- Managed financial aspects of the business, including budgeting, forecasting, and reporting.
- Safeguarded compliance with health, safety, and sanitation regulations in all operations.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Maintained up-to-date knowledge of industry trends and competitor offerings to stay ahead of the curve in the market space.
- Organized charity events at the venue which garnered positive press coverage while supporting social causes.
- Participated in regional competitions representing the establishment showcasing unique cocktails resulting in increased recognition.
- Established rapport with local community organizations to create mutually beneficial partnerships that increased brand visibility.
Education
No Degree - CDA
Bilingual Childcare Training
Class Virtual 09.2023
High School Diploma -
Penn Foster Career School
Scranton, PA06.2007
Skills
- Diabetes Education
- Clinical Nutrition
- Supplement Recommendation
- Mindful Eating Practices
- Paperwork Processing
- Product Knowledge
- Complaint Resolution
- Report Generation
- Account Updating
- Appointment Scheduling
- Data Entry
- Scheduling
- Data Collection
- Call Management
- Spreadsheets
- Call Triaging
- POS Systems Expert
- Information Security
- Filing
- Documentation
- Order Processing
- Service Standard Compliance
- Problem Resolution
- Microsoft Office Suite
- Product and Service Solutions
- Technical Support
- Sales Closing
- Customer Service
- System Implementation
- Prioritization
- Product Promotion
- Staff Education and Training
- Office Equipment Proficiency
- Reading Comprehension
- International Sales Support
- Staff Training
- Customer Relationship Management (CRM)
- Document Control
- Active Listening
- Recordkeeping Strengths
- Conflict Mediation
- Quality Control
- Multi-Line Phone Talent
- Route Management
- Call Center Operations
- Research
Certification
- Daycare Council of NewYork Training 2022
Timeline
Nutrition Consultant
Goals Plastic Surgery
06.2021 - 06.2023
Dental Receptionist
Sheridan Smile Dental Office Pllc
01.2019 - 02.2020
Bar Manager
Studio Square NYC
02.2016 - 11.2019
No Degree - CDA
Bilingual Childcare Training
High School Diploma -
Penn Foster Career School