Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicci Rusch

Lillington,NC

Summary

Dynamic professional with a proven track record of enhancing efficiency and customer satisfaction at USPS through expert route planning and effective customer engagement. Skilled in safe driving and maintaining professional relationships, demonstrated by training new employees and reducing delivery errors. Committed to continuous improvement, leveraging both hard and soft skills to exceed employer expectations.

Pragmatic Mail Carrier offering five years of delivery to commercial and residential customers. Reliable and considerate to resolve address discrepancies and increase accuracy. Strong management of heavy packages and delivery in inclement weather conditions.

Determined professional with an engaging personality displaying a courteous attitude to both employees and customers. Committed to providing a high level of service and for finding ways to improve processes. Reliable Rural Mail Carrier with efficiency when meeting deadlines and covering great distances in all weather conditions. Gregarious employee with neighborly mannerisms and enduring commitment to customer service in accordance with company objectives. Resourceful problem solver with self-reliance in logistically complex delivery routes.

Motivated and enthusiastic Rural carrier with proven success at modeling highest delivery standards to customers in any location, whether rural or urban. Tireless customer-focused professional with innate navigational sense to find obscure delivery addresses. Focuses on details and consistently delivers correct mail and packages to correct address on time.

Reliable Mail Carrier committed to building positive customer relationships and quickly delivering mail. Well-versed in industry best practices and postal delivery guidelines and protocols. Offering five years of carrier experience on high-volume routes. Dedicated Mail Carrier with clean driving record and extensive familiarity with local communities, thoroughfares and streets. Delivered mail and packages to recipients while safely performing job functions and meeting deadlines. Excellent planning and communications skills enabled desired results.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level mail Carrier position. Ready to help team achieve company goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Rural Carrier

USPS
05.2019 - Current
  • Assisted in training new employees, sharing best practices for rural carrier duties.
  • Pleasantly greeted and engaged customers, assisting with any mail-related issues.
  • Handled sensitive materials responsibly, ensuring confidentiality of customer information at all times.
  • Reduced delivery errors by maintaining an organized and up-to-date route sheet system.
  • Improved overall efficiency with proper vehicle maintenance and timely repairs.
  • Proactively reported hazards along the route, contributing to a safer work environment for fellow carriers.
  • Increased accuracy of mail distribution by regularly updating address changes in the system.
  • Collaborated with coworkers to handle overflow or challenging deliveries, optimizing overall team productivity.

Dental Assistant Volunteer

Fort Liberty/ Red Cross
02.2014 - 03.2015
  • Improved patient comfort by providing efficient and compassionate chairside assistance during dental procedures.
  • Increased patient satisfaction by educating them on proper oral hygiene practices and post-operative care instructions.
  • Accelerated office productivity through proficient use of dental software programs for appointment scheduling, billing, and record management.
  • Contributed to successful dental procedures by taking high-quality digital X-rays as needed for diagnostic purposes.
  • Maintained inventory of dental supplies and materials necessary for daily operations while minimizing waste and expenses.
  • Facilitated communication between patients and insurance companies regarding billing inquiries or coverage concerns for seamless financial transactions.
  • Stayed informed of the latest advancements in dentistry by attending relevant seminars and workshops, enhancing professional skills and knowledge.

Stay at Home Mom

Home
10.2012 - 02.2015
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Kept finances organized and paid accordingly.
  • Scheduled all appointments

Education

No Degree - Radiology Tech

North Western State
Natchitoches, LA

Skills

  • Safe Driving
  • Professional relationships
  • Package handling
  • Efficient Delivery
  • Written and verbal communication
  • Customer Engagement
  • Postal regulations knowledge
  • Route Planning
  • Relationships and rapport

Timeline

Rural Carrier

USPS
05.2019 - Current

Dental Assistant Volunteer

Fort Liberty/ Red Cross
02.2014 - 03.2015

Stay at Home Mom

Home
10.2012 - 02.2015

No Degree - Radiology Tech

North Western State
Nicci Rusch