Niccia Delgado
Orlando,FL
Overview
7
7
years of professional experience
Work History
Manager of Operations
TROPIL FLORIDA LLC
11.2021 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Optimized inventory control procedures to minimize stockouts and excess inventory levels.
- Streamlined operational processes by implementing efficient workflow management strategies.
- Managed cross-functional teams for successful project completion and timely delivery.
- Assisted in recruiting, hiring and training of team members.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Operations Supervisor
Davids Queen Inc
02.2017 - Current
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Motivated and trained employees to maximize team productivity.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
- Managed internal operational standards and productivity targets.
- Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
- Coordinated emergency response plans in times of crisis situations or natural disasters affecting company operations.
- Collaborated with cross-functional teams to develop innovative solutions for improving overall business performance.
- Compiled training materials for new employees and tracked skill development.
- Tracked company equipment, tools and technology to manage inventory.
- Optimized resource allocation through careful planning and monitoring of inventory levels, staffing needs, and equipment maintenance schedules.
- Negotiated with distributors to find quality products and best prices.
- Kept high average of performance evaluations.
- Interceded between employees during arguments and diffused tense situations.
Education
M.D. - LAWYER
SANTA MARIA UNIVERSITY
VENEZUELAN 06.1988
Languages
English
Limited Working
Spanish
Native or Bilingual
Timeline
Manager of Operations
TROPIL FLORIDA LLC
11.2021 - Current
Operations Supervisor
Davids Queen Inc
02.2017 - Current
M.D. - LAWYER
SANTA MARIA UNIVERSITY