Summary
Overview
Work History
Education
Skills
Timeline
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NICCO DALENA

FRESNO,UNITED STATES

Summary

Dynamic sales professional with a proven track record at Okta, exceeding sales quotas and fostering robust client relationships. Skilled in lead prospecting and account management, demonstrated by 108% quota attainment and strategic account development. Excelled in relationship building, ensuring client satisfaction and loyalty. Prepared for leadership roles through Yelp's Manager Training Course, showcasing commitment to professional growth and team success.

Overview

6
6
years of professional experience

Work History

Account Manager

Okta
02.2022 - Current
  • Manage SMB accounts, exceed quota in 8 of 12 quarters, and enhance cybersecurity strategies.
  • 105% on a $118,750 quota for FY25.
  • 108% on a $126,650 quota for FY24.
  • 90% on a $125,000 quota for FY23.
  • Conduct on-site client meetings, demonstrate software solutions, and drive consistent pipeline growth.
  • Develop tailored account plans, foster consultative relationships, and improve yearly security posture.
  • Utilized problem-solving skills when dealing with difficult customers.

Team Lead

Okta
San Francisco
09.2022 - 02.2023
  • Team Coordination: Facilitate weekly team meetings to align on goals, track progress, and address challenges, ensuring effective communication and collaboration among team members
  • Performance Oversight: Monitor individual and team performance metrics, provide constructive feedback, and support peers in achieving their objectives
  • Problem-Solving: Act as the first point of escalation for team challenges, promoting creative solutions and maintaining a positive work environment
  • Mentorship & Development: Provide guidance, share knowledge, and support the professional growth of team members by fostering a culture of continuous learning

Senior Sales Development Representative

Okta
04.2020 - 09.2022
  • Qualified 80 leads daily, identifying needs and KPIs for sales opportunities.
  • 75 emails and 50 cold calls per day on average.
  • 120% quote attainment on pipe generation.
  • Contributed to significant sales growth through strategic lead qualification.

Account Executive

Yelp
San Francisco
01.2019 - 03.2020
  • Client Acquisition: Proactively reach out to local businesses to introduce Yelp's advertising solutions, and secure new accounts.
  • Sales Strategy: Develop customized advertising strategies to help businesses achieve their marketing goals, and maximize ROI.
  • Professional Growth: Complete Yelp's Manager Training Course to develop leadership skills, and prepare for potential advancement opportunities.

Education

BUSINESS - GENERAL SOCIAL SCIENCE

University of Oregon
Eugene

Skills

  • Lead prospecting
  • Account development
  • Campaign execution
  • Converting leads
  • Sales techniques
  • Client acquisition
  • Sales negotiations
  • Account management
  • Relationship building and management

Timeline

Team Lead

Okta
09.2022 - 02.2023

Account Manager

Okta
02.2022 - Current

Senior Sales Development Representative

Okta
04.2020 - 09.2022

Account Executive

Yelp
01.2019 - 03.2020

BUSINESS - GENERAL SOCIAL SCIENCE

University of Oregon
NICCO DALENA