NICCOLE COPELLI
Miami-Gardens,FL
Summary
Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.
Diligent Security professional with 8-years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures.
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Custom Protection Officer (CPO)
Allied Universal Security Services
04.2016 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to emergency situations to assess and deflect issues.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Investigated suspicious activities and persons to maintain security of premises.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Wrote detailed reports of all security breaches and investigations.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Education
Bachelor of Science - Interdisciplinary Studies
KEISER UNIVERSITY
Miami, FL07.2018
High School Diploma -
Hialeah-Miami Lakes Senior High School
Hialeah, FL06.2009
Skills
- Effective Communication
- Detailed Activity Logs
- Security Operations Experience
- Complex Problem-Solving
- Attentive and Observant
- Activity Logging and Reporting
- Effective Working Relationships
- Activity Development
- Security Monitoring
- Report Writing
- Safety and Security
- Premises Patrols
- Daily Log Updates
- Critical Thinking
- Reading Comprehension
- Observation
- Keen Observer
- Patrolling
- Cooperative Attitude
- Social Perceptiveness
- Investigative Writing
- Active Listening
- Customer Service
- Interpersonal Skills
- Public Safety
- Safety Awareness
- Duty Assessment
- Routine Watch
- Emergency Situations
- Time Management
Timeline
Custom Protection Officer (CPO)
Allied Universal Security Services
04.2016 - Current
Bachelor of Science - Interdisciplinary Studies
KEISER UNIVERSITY
High School Diploma -
Hialeah-Miami Lakes Senior High School
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