Niccole Elliott
Laughlin,NV
Summary
I am a hard working woman with a passion for the beauty industry and skills that will boost my performance in most jobs. I recently graduated from my cosmetology school and would love any chance to get back into the "beauty world" while I am working on gaining my cosmetology license. I am very passionate about my career path and excited for any future opportunities along the way.
Overview
4
4
years of professional experience
Work History
Hotel Front Desk Receptionist
The New Pioneer LLC.
Laughlin, NV
05.2024 - Current
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Assisted guests at check-in, providing information on various services within hotel.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Answered guest inquiries, recommending shopping, dining or entertainment.
- Assisted with room reservations, changes and cancellations.
- Arranged special accommodations for guests to enhance visitor experiences.
- Balanced end-of-shift reports on a daily basis to ensure accuracy of transactions.
- Utilized various software and tools to streamline processes and optimize performance.
Host
Buffalo Wild Wings
Bullhead City, AZ
04.2022 - 08.2023
- Greeted incoming guests warmly with genuine smile and eye contact
- Fielded telephone calls to answer questions and take reservations
- Quickly took payments from patrons after meals to turn over tables and help increase nightly revenue
- Informed customers of current promotions and server name for smooth transition to service staff
- Addressed customer requests and concerns with positive attitude and empathy
- Assisted dining room staff with setting and clearing tables during high traffic periods
- Pitched in to maintain clean and uncluttered work areas by vacuuming and wiping down tables
- Escorted guests to assigned dining areas and promptly presented menus
Cashier Team Lead
Carters
Laughlin, NV
10.2020 - 04.2022
- Managed checkout area and observed customer and cashier interactions and intervened to resolve disputes or provide information
- Cultivated pleasant and cooperative work environment for cashiers
- Maintained adequate cash and change on hand for cashiers
- Opened up and operated cash register to relieve long lines at peak shopping times
- Scanned and checked product prices on request
- Kept cashiers stocked with paperwork for loyalty programs, credit card applications and other current promotions
Education
Cosmetology -
Charles of Italy Beauty College
Bullhead city, Az10-2024
High School Diploma -
CRUHSD Academy
Mohave Valley, AZSkills
- Communication skills
- Teamwork
- Computer skills
- Leadership
- Adaptability
- Organizational skills
- Cosmetology principles knowledge
- Customer relations
- Reservations booking
Timeline
Hotel Front Desk Receptionist
The New Pioneer LLC.
05.2024 - Current
Host
Buffalo Wild Wings
04.2022 - 08.2023
Cashier Team Lead
Carters
10.2020 - 04.2022
Cosmetology -
Charles of Italy Beauty College
High School Diploma -
CRUHSD Academy
Similar Profiles
Crystal MarshallCrystal Marshall
Payroll and HR Coordinator at Pioneer, LLCPayroll and HR Coordinator at Pioneer, LLC
Diane EricksonDiane Erickson
Property Manager/Portfolio Management at Pioneer Acquisition's LLC/Schubert Properties, LLCProperty Manager/Portfolio Management at Pioneer Acquisition's LLC/Schubert Properties, LLC
Debra MillerDebra Miller
Office Manager at Pioneer Heating, Cooling, and Plumbing, LLCOffice Manager at Pioneer Heating, Cooling, and Plumbing, LLC