Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Niccole Hilton

Clinical Medical Assistant
Shelbyville,TN

Summary

I am Compassionate Certified Medical Assistant adept at managing multiple tasks efficiently and effectively. Specialize in patient care coordination, medical record management, and clinical procedures. Utilize strong communication skills, empathy, and adaptability to enhance patient comfort and trust while supporting healthcare team objectives. I'm also a compassionate medical assistant with a background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery. Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic record keeping and insurance documentation.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Octapharma
Holiday
03.2022 - 05.2022
  • Provided direct patient care and assistance to healthcare team members.
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
  • Planned and served meals and snacks to patients according to prescribed diets.
  • Assisted patients with activities of daily living, including bathing, dressing and grooming.
  • Performed minor housekeeping tasks to keep patient areas clean and sanitized.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Reported any observed changes in behavior or physical condition to the nursing staff immediately.
  • Educated patients on basic health-related topics such as nutrition, hygiene habits.
  • Reminded patients to take prescribed medications or nutritional supplements.

Phlebotomist

Octapharma
Hudson
05.2021 - 05.2022
  • Adhered to HIPAA guidelines regarding patient privacy.
  • Assessed donor vital signs during and after procedures to check for fatigue or dizziness.
  • Used heel and finger stick methods to obtain blood from capillaries.
  • Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
  • Performed blood draws and other blood collection procedures according to established standards.
  • Maintained accurate records of collected specimens and test results.
  • Managed inventory of phlebotomy supplies and reordered stock as necessary.
  • Calibrated equipment according to manufacturer specifications.

Education

Certificate - Basic Life Support

America Heart Association
Winchester, TN
03-2025

Certificate - Phlebotomist Technician

NuCourse
Winchester, TN
03-2025

Certificate - Clinical Medical Assistant/ Phlebotomist

Nu Course
Manchester, TN
03-2025

Certificate - Phlebotomist

C.N.A. Medical Academy
Holiday, FL
01-2023

Certificate - Patient Care Technician

Coastal Medical Academy
Holiday, FL
02-2022

Certificate - C.N.A

Coastal Medical Academy
Holiday, FL
08-2020

Skills

  • Certified Phlebotomy Technician
  • Vital signs monitoring
  • Infection control
  • Medical documentation
  • Regulatory compliance
  • Customer service
  • Patient assessments and care
  • Updating medical records
  • Phlebotomy
  • Vital sign monitoring
  • Professionalism and ethics
  • Basic Life Support Certification
  • Team collaboration
  • Effective communication
  • Certified in CPR
  • Triage assessment
  • Prioritizing stat orders
  • Reliable team player
  • Able to lift [50) pounds
  • Multitasking capacity
  • Patient care quality
  • Patient care
  • Certified Medical Office Assistant

Certification

I'm certified in both Certified Medical Assistant,Phlebotomy Technician,BLS

Accomplishments

  • Collaborated with team of 25 in the development of new showcased food's coming out every quater.
  • Achieved my staff through effectively helping with 100% on food handeling
  • Collaborated with team of 6 in the development of patient care to maintain a healthy and stress free environment

Timeline

Octapharma
03.2022 - 05.2022

Phlebotomist

Octapharma
05.2021 - 05.2022

Certificate - Basic Life Support

America Heart Association

Certificate - Phlebotomist Technician

NuCourse

Certificate - Clinical Medical Assistant/ Phlebotomist

Nu Course

Certificate - Phlebotomist

C.N.A. Medical Academy

Certificate - Patient Care Technician

Coastal Medical Academy

Certificate - C.N.A

Coastal Medical Academy
Niccole HiltonClinical Medical Assistant